Senior Business Analyst

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CI&T

5001 - 10000 employees

Founded 1995

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 $5.5M Venture Round on 2014-04

Consulting • Healthcare • Marketing

CI&T is a global tech transformation specialist focusing on helping organizations navigate their technology journey. With services spanning from application modernization and cloud solutions to AI-driven data analytics and customer experience, CI&T empowers businesses to accelerate their growth and maximize operational efficiency. The company emphasizes digital product design, strategy consulting, and immersive experiences, ensuring a robust support system for enterprises in various industries.

📋 Description

• Partner with stakeholders from operations, compliance, technology, and other product teams to gather and validate business requirements • Translate business needs into detailed user stories, acceptance criteria, business rules, and workflow diagrams • Collaborate with engineering to ensure requirements are understood and accurately implemented • Identify operational pain points and propose product and process improvements to enhance efficiency and compliance • Use Claude to accelerate analysis, documentation, and discovery while critically validating its output • Contribute to enterprise initiatives, including digital transformation and automation • Facilitate discovery sessions, user interviews, and cross-departmental workshops • Document product updates and release notes • Create user-facing training materials • Maintain clear communication with technical and non-technical stakeholders

🎯 Requirements

• 4+ years of experience in business analysis, operations, or product and technology roles • Proven track record gathering and documenting business requirements, workflows, and user stories • Strong analytical and problem-solving skills • Ability to work comfortably with large data sets • Experience in functional testing, defect tracking, and cross-team validation • Practical experience using Claude or comparable AI assistants in day-to-day work • Sound judgment when applying AI assistants • Experience within the mortgage industry (nice to have) • Working knowledge of mortgage regulations and investor guidelines, including Fannie Mae, Freddie Mac, FHA, and VA, plus associated compliance requirements (nice to have) • Hands-on experience with core mortgage platforms and enterprise systems (nice to have)

🏖️ Benefits

• Health and dental insurance • Meal and food allowance • Childcare assistance • Extended paternity leave • Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass • Profit Sharing and Results Participation (PLR) • Life insurance • Continuous learning platform (CI&T University) • Discount club • Free online platform dedicated to physical, mental, and overall well-being • Pregnancy and responsible parenting course • Partnerships with online learning platforms • Language learning platform • Health and Well-being team, inclusion specialists, and affinity groups • Support and accommodations for people with disabilities

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