Manager, Global Fellowships

🕒 May 19

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Logo of CIEE Council on International Educational Exchange

CIEE Council on International Educational Exchange

501 - 1000 employees

📚 Education

🤝 Non-profit

Education • Non-profit

CIEE Council on International Educational Exchange is a nonprofit organization (founded in 1947) that organizes and facilitates international educational and cultural exchange programs. It provides study abroad programs for college and high school students, gap-year and internship placements, TEFL certification and teaching abroad, professional and research exchange, Work & Travel and BridgeUSA programs, and host-family and employer partnerships. CIEE also administers scholarships and safety/onsite support services to help participants travel and study internationally while advancing intercultural understanding and global citizenship.

📋 Description

• Own annual application, Scholars Grant, and matching grant targets for all Fellowship Programs. • In partnership with Institutional Relations leadership, develop and execute an annual Sales & Marketing strategy to drive student applications and institutional engagement. • Develop and deliver training resources for Institutional Relations staff to effectively promote fellowship opportunities. • Conduct proactive outreach to high-potential institutions and priority student populations. • Use Salesforce and other systems to track leads, applicants, and conversion rates by institution and recruitment channel. • Support the expansion of CIEE’s global fellowship portfolio by developing scalable workflows, tools, and best practices. • Serve as a subject matter resource for the launch of new fellowship initiatives, ensuring alignment with established recruitment, sales, and operational frameworks. • Continuously identify opportunities to improve efficiency, consistency, and performance as the fellowship portfolio grows. • Support internal and external promotion of fellowship programs through coordinated messaging, digital content, and virtual and campus-based outreach. • Collaborate with Marketing on web content, informational materials, and social media engagement related to global fellowships. • Collect and curate student stories, testimonials, and outcomes to support recruitment, promotion, and reporting needs. • Engage alumni fellows as ambassadors to support recruitment and peer-to-peer outreach efforts. • Manage and continuously improve application workflows, timelines, and internal review processes, ensuring scalability for future programs. • Manage the New+ funnel to increase conversion from inquiry to submitted application. • Manage the applicant funnel to drive conversion into Scholars Grant participation. • Coordinate clear and timely communications with applicants throughout the application, selection, and placement process. • Coordinate the internal application review process to identify a shortlist of the most highly qualified candidates on an annual basis. • Serve as the primary operational point of contact for fellows throughout the application and pre-departure process. • Coordinate with Global Operations to ensure smooth execution of fellowship logistics. • Track participant pre-departure requirements and compliance milestones. • Support evaluation efforts by collecting feedback and outcome data from participants and internal stakeholders. • Assist in planning and delivering Closing Event activities, including sponsor engagement and student recognition ceremonies.

🎯 Requirements

• Bachelor’s degree required. • A Minimum of 3-5 years of experience managing programs, projects, or sales pipelines within a complex, mission-driven, or international organisation. • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), Adobe Acrobat, Teams, OneNote, Salesforce, and web-based platforms, including social media tools. • Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture. • Exceptional organisational skills with the ability to manage multiple processes and deadlines simultaneously. • Strong collaboration and relationship-building skills across diverse teams and stakeholders. • Excellent written and verbal communication skills. • Demonstrated ability to achieve enrollment, sales, or growth targets. • Strong pipeline management and conversion experience. • Cultural awareness and strong interpersonal skills in an international education context. • Proactive problem solver with sound judgment and attention to detail. • Ability to work independently while contributing effectively as part of a cross-functional team. • Comfortable operating in a fast-paced, complex organisational environment.

🏖️ Benefits

• Paid time off and Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad and TEFL Program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)

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