Clinical Application Specialist

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Circle Cardiovascular Imaging

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

Healthcare Insurance • Artificial Intelligence • SaaS

Circle Cardiovascular Imaging is a market-leading expert in cardiovascular imaging, providing clinically proven solutions for cardiovascular and neurovascular imaging. Since 2007, the company has been at the forefront of the medical imaging industry, working closely with physicians and technicians to innovate and deliver exceptional patient care. Its cvi42 platform, powered by artificial intelligence, is used in over 90 countries and trusted by leading institutions like Mayo Clinic and Johns Hopkins. The platform enhances diagnostic accuracy and integrates seamlessly into clinical workflows, supporting improved outcomes and efficiency. Circle Cardiovascular Imaging partners with major healthcare companies like GE Healthcare and Siemens Healthineers to provide advanced deployment options worldwide, focusing on accessibility, interoperability, and efficiency in medical imaging technology.

📋 Description

• The Clinical Applications Specialist (CAS) is responsible for product training and application support during web session or hospital on-site sessions • Trouble shooting, software installation and upgradation for customer sites • Works very closely with Circle’s Account Sales Executives • Supports the Account Sales Executive during the early part of the sales cycle and after the sales closing with product demonstrations, installations and customer follow up. • Reports to the Director, Regional Sales APAC

🎯 Requirements

• A strong background in medical imaging. • Experience with cardiac MRI, CT, EP and structural heart post-processing applications is an asset • Excellent communication skills and ability to teach • Pro-active, outgoing personality with excellent communication skills • Customer friendly and problem solving oriented, representative and responsible • Committed and showing initiative • Ability to work both in a team environment and independently • Ability to travel ~ 40% • Previous experience with Circle’s products is considered as an asset

🏖️ Benefits

• Product training to customers and business partners • Pre-sales product demonstrations online, at congresses and on-site at hospitals • Establishing and managing customer relationships • Supporting educational partnerships with key-opinion leaders and training centers • Acquire good product knowledge and keeping up-to-date with developments in the cardiac imaging field • Setting up documentation for pre or post customer training, such as quick guides, presentations, tutorials, turning customer into power-users, etc. • Provide customer feedback to the development team • Documentation of all customer contacts via Circle’s CRM platform, SFDC • Remote installation and configuration of Circle software, on-site visits as necessary and or in conjunction with Circle’s IT Sales Support team • Remote technical support to solve customer questions