Leader, Talent Acquisition Technology

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Cisco

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Lead the strategy, adoption, analytics, and frontline support efforts that enable Phenom to deliver value across J&C • Provide leadership for a team responsible for translating business needs into support, enablement, and operational execution • Help ensure users can effectively adopt and benefit from the platform • Connect platform strategy with day-to-day delivery • Help create the structure, focus, and team environment needed to sustain a high-quality experience for recruiters and other users • Use data and feedback to identify opportunities for continuous improvement

🎯 Requirements

• 5+ years of experience leading teams in technology operations, systems support, product operations, or a related function • 2+ years of experience supporting AI-enabled, talent technology, or enterprise platform solutions in a business environment • Demonstrated experience leading adoption, support, or enablement efforts for business-critical technology platforms • Experience using data, user feedback, and operational metrics to improve service delivery, user experience, or platform effectiveness • Experience working across cross-functional stakeholder groups to align support models, priorities, and platform outcomes • Experience supporting Talent Acquisition, recruiting operations, HR technology, or related employee-facing platform environments (preferred) • Experience leading frontline support or operational teams in fast-changing, high-visibility environments (preferred) • Experience balancing strategic planning with hands-on execution in platform adoption or service delivery work (preferred) • Ability to develop team capability, improve ways of working, and create strong partnership across technical and business stakeholders (preferred) • Familiarity with platform analytics, change enablement, and user adoption strategies in enterprise environments (preferred)

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with Cisco matching contribution • Paid parental leave • Short and long-term disability coverage • Basic life insurance • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness determined by Cisco • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program for exempt employees • 80 hours of sick time off provided on hire date and each January 1st • Optional 10 paid days per full calendar year to volunteer

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