Sales Development Representative – SLED

🔥 1 minute ago

🦀 Maryland, Virginia, +1 more states – Remote

🦀 Maryland – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $87.6k - $117.9k / year

⏰ Full Time

🟢 Junior

💵 Sales Development (SDR)

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Develops and qualifies inbound and outbound leads within a broad territory of prospects through a variety of channels (e.g., e-mail, phone, social media) • Learns to qualify leads through understanding prospect industry, size, products, and specific needs • Under guidance, learns to develop relationships with prospects to validate opportunities • Follows a prescribed process and leverages tools to generate and qualify leads • Builds and grows a pipeline of leads for a specific product or service offering • Creates initial contact with potential customer(s) to qualify them as a lead for a specific product or service offering and tracks using an internal customer relationship management (CRM) system • Gathers information to qualify customer needs and fit for products or service offerings under guidance • Documents input from potential customers to identify potential opportunities or challenges • Leverages tools and templates and predefined processes to qualify and convert leads to a meeting with the relevant account team • Performs regular follow up with leads, building trust and interest in Cisco products and service offerings • Maintains accurate customer data in CRM systems, ensuring up-to-date records • Develops knowledge and familiarity with the value proposition and core technical capabilities of targeted Cisco solutions • Develops understanding of linkages between Cisco solutions and customer needs • Uses CRM software and other basic sales enablement tools (e.g., Salesforce, email sequencing, pipeline forecasting) for customer information updating, interactions tracking, and initial lead research and identification • Follows standardized internal procedures for prospecting and qualifying, escalating issues when necessary • Learns from peers and engages in internal discussions to further knowledge of lead generation approaches

🎯 Requirements

• 4 year college degree along with 6mos + experience • CRM experience, particularly Salesforce, and Excel skills • Prospecting experience using tools like ZoomInfo and Sales Navigator

🏖️ Benefits

• medical, dental and vision insurance • a 401(k) plan with a Cisco matching contribution • paid parental leave • short and long-term disability coverage • basic life insurance • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year • flexible vacation time off program • 80 hours of sick time off provided on hire date and each January 1st thereafter • up to 80 hours of unused sick time carried forward from one calendar year to the next • optional 10 paid days per full calendar year to volunteer