Regional Account Team Manager

🔥 59 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $76.1k - $114.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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CLEAResult

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2013-06

Consulting • Healthcare • Logistics

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

📋 Description

• Lead and guide a team of account managers to ensure exceptional client satisfaction and energy savings goal attainment. • Serve as a customer advocate within the program, ensuring proactive communication and enhancing customer satisfaction. • Develop and execute strategic account plans that drive customer satisfaction and retention. • Standardize and implement a lead tracking report to monitor KPI’s and assess the performance of the account management team. • Analyze data and customer feedback to provide regular program management updates on the status of key accounts, highlighting achievements, areas of opportunity, and strategic plans for continuous improvement and growth. • Partner with program management and leadership to develop strategy and provide solutions that inform outreach, marketing, external training and education, and other key program activities which drive goal achievement.

🎯 Requirements

• 3 -5 yrs of experience in account management, with a track record of successful client retention and revenue growth. • Prior experience leading a team and possess strong leadership and team management skills, with the ability to motivate and develop a high-performing team. • Excellent communication and interpersonal skills. • Analytical mindset with the ability to use data to drive decision-making. • Strategic thinking and the ability to develop and execute effective account plans. • Proven track record of creating successful customer engagement strategies and campaigns. • Experience with Microsoft Office suite and Salesforce. • Curiosity for the energy industry and a passion for driving changes in the way people use energy • Ability to understand and effectively articulate technical concepts to various audiences.

🏖️ Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career