CRM Specialist

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🔥 13 hours ago

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Clicksign

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

💳 Fintech

⚕️ Healthcare Insurance

👥 HR Tech

💰 $3.2M Venture Round on 2022-12

Fintech • Healthcare Insurance • HR Tech

Clicksign is a leading Brazilian platform for electronic signatures, providing businesses with a secure and legally valid way to sign documents online. With innovative features such as integration via API, automated document generation, and a focus on user-friendly experiences, Clicksign streamlines the signing process, promoting efficiency and compliance in various sectors including finance, healthcare, and human resources. The company prides itself on its security certifications and adherence to legal standards in electronic signatures.

📋 Description

• Develop and manage communication journeys and automation flows focused on acquisition and relationship building for enterprise customers. • Create, maintain, and optimize the marketing and relationship email send calendar. • Plan and execute A/B tests (essential!) to maximize open, click and conversion rates. • Implement and optimize multichannel communications: email, chatbots, push, WhatsApp and in-app messages. • Use data and metrics to generate send intelligence, identifying opportunities for continuous improvement. • Analyze metrics and generate reports in HubSpot to track the impact of initiatives. • Strategically segment contact databases to increase campaign relevance. • Ensure consistency of Clicksign's tone of voice across all touchpoints. • Collaborate with Marketing, Sales and Customer Success teams to align objectives and integrate strategies.

🎯 Requirements

• Proficiency in HubSpot (marketing automation, CRM and reporting). • Experience creating relationship and lead nurturing journeys. • Advanced knowledge of email marketing, A/B testing and campaign optimization. • Experience with complementary CRM channels: push, chatbots, WhatsApp and in-app messaging. • Strong written communication skills and the ability to create strategic content for customers. • Strong analytical skills to interpret performance metrics (open, click, conversion, engagement). • Experience with integrations and automation between tools is a plus. • Organized with strategic vision to manage a complex send calendar. • Experience building reports and dashboards to support experiments and business decisions.

🏖️ Benefits

• 100% remote work. • A culture of trust, results orientation, and abundant challenge and learning opportunities. • Autonomy and ownership in a collaborative and empathetic environment. • A feedback culture and 1:1s with a human leadership style—no micromanagement. • Comprehensive benefits including: meal/food allowance, childcare assistance, home office support, health plan, education and culture benefits, Gympass, birthday day off, discounts on therapy and English courses, among other partnerships.