Services Manager

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Clinisys

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

☁️ SaaS

🤝 B2B

🔬 Science

SaaS • B2B • Science

Clinisys is a global provider of laboratory informatics and diagnostics software, offering laboratory information management systems (LIS/LIMS), cloud-based laboratory platforms, and related professional services to laboratories across healthcare, life sciences, environmental, food & beverage, and other sectors. With over 40 years of experience and more than 3,000 customers in 34 countries, Clinisys delivers solutions that support sample traceability, regulatory compliance, population-scale testing, and integration of emerging technologies such as AI. The company combines local market knowledge and global scale, backed by product development, support, and deployment teams to help organisations run efficient, compliant laboratory operations.

📋 Description

• Drive team profitability and performance improvement • Collaborate closely with Sales to secure new business and validate technical solutions • Ensure successful contract delivery (on time, on budget, and with high customer satisfaction) • Lead operational excellence and continuous process improvement • Develop and maintain strong relationships with customer management teams • Promote adoption of AI-enabled tools, automation, and digital workflows • Deliver contracts on time, within budget, and to customer satisfaction • Manage financial, technical, and contractual risks • Create and oversee project methodologies and documentation

🎯 Requirements

• Master’s degree or equivalent experience • Experience in public health (preferred) • Experience delivering complex software implementation projects • Familiarity with project methodologies (PMBOK, PRINCE2) • Strong communication skills (technical and non-technical audiences) • Excellent leadership and motivational ability • Strong decision-making capability under pressure • Solid understanding of AI/ML concepts and their applications • Experience with AI-enabled tools, automation, and intelligent workflows • Strong analytical thinking and problem-solving skills • Adaptability to evolving digital technologies

🏖️ Benefits

• Professional development opportunities • Remote work options