Acoustics Account Manager – Bone Conduction, Acoustic Implant Solutions

🕒 May 6

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Cochlear

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1981

⚕️ Healthcare Insurance

🔧 Hardware

🧘 Wellness

Healthcare Insurance • Hardware • Wellness

Cochlear is a company that provides advanced hearing solutions, including the Nucleus® 8 sound processor, which is known for being the world's smallest and lightest behind-the-ear processor. The company offers a range of products and services that connect people to the world through hearing. Cochlear is dedicated to lifelong support for its implant users through the Cochlear Family, offering quick customer service, exclusive promotions, and personalized resources. Their innovations enable individuals with hearing loss to experience a full and successful life.

📋 Description

• Develop and execute territory-level account plans aligned to regional and national strategy • Own territory performance, including forecasting, pipeline management, and delivery of growth targets • Build and maintain strong relationships with audiologists, ENT clinicians, procurement teams, and service leads • Support the optimisation of clinical pathways to improve patient access, service efficiency, and overall experience • Identify opportunities to grow adoption across Baha, Osia, and acoustic upgrade pathways • Use data and market insights to guide decision-making, monitor performance, and uncover new opportunities • Coordinate and deliver education, training, and support for healthcare professionals • Ensure all activities are conducted in line with ABHI Code, GDPR, NHS requirements, and internal governance • Maintain strong CRM discipline, ensuring accurate activity tracking, forecasting, and reporting • Collaborate cross-functionally with clinical, surgical, marketing, and commercial teams to support account success

🎯 Requirements

• Experience in medical devices, healthcare, or NHS account management (typically 2+ years) • Experience managing Trust-level or multi-stakeholder accounts • Strong relationship-building and stakeholder engagement skills • Sound territory planning, forecasting, and pipeline management capability • Strong organisational, communication, and analytical skills • Good level of CRM and administrative discipline • Bachelor’s degree in business, life sciences, healthcare, audiology, or a related field • Fluent English

🏖️ Benefits

• Competitive salary • 25 days holidays (plus UK Bank Holidays) • company pension • flexible working patterns and the possibility to work remotely up to 40% per week • yearly salary review • Pension scheme • Group Life Insurance • Group Income Protection • Employee Referral Bonus • Service Anniversary Reward • Cycle to work scheme • Vitality health care • Medicash cashplan • free use of gym on business park and paid exercise classes available