Codekeeper
11 - 50 employees
Founded 2013
☁️ SaaS
🔐 Security
📋 Compliance
SaaS • Security • Compliance
Codekeeper is a company providing comprehensive disaster recovery solutions tailored for software companies and their clients. Specializing in software backup, software escrow, SaaS escrow, and software custodian services, Codekeeper ensures that critical digital assets and systems are secured, recoverable, and compliant with industry regulations. Their solutions are designed to integrate seamlessly with popular developer platforms, offering enterprise-ready resilience against digital threats such as data breaches, system downtimes, and compliance failures. With a focus on risk assessment, Codekeeper aids businesses in safeguarding their operations from the unpredictable digital landscape using cutting-edge technology and over a decade of industry expertise.
Client Success Specialist – LegalTech
🔥 0 minutes ago
🗣️🇳🇱 Dutch Required
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Codekeeper
11 - 50 employees
Founded 2013
☁️ SaaS
🔐 Security
📋 Compliance
SaaS • Security • Compliance
Codekeeper is a company providing comprehensive disaster recovery solutions tailored for software companies and their clients. Specializing in software backup, software escrow, SaaS escrow, and software custodian services, Codekeeper ensures that critical digital assets and systems are secured, recoverable, and compliant with industry regulations. Their solutions are designed to integrate seamlessly with popular developer platforms, offering enterprise-ready resilience against digital threats such as data breaches, system downtimes, and compliance failures. With a focus on risk assessment, Codekeeper aids businesses in safeguarding their operations from the unpredictable digital landscape using cutting-edge technology and over a decade of industry expertise.
📋 Description
• Receive and handle requests from users and leads about Codekeeper’s services and account management • Ensure customer requests are handled quickly and correctly under the full-service model • Support customers setting up connections between their source code management platform and Codekeeper • Guide leads about Codekeeper’s service via email and website chat • Inspect customer-provided information, draft reports, and send them to customers • Draft legal language and written agreements incorporating customer requirements • Prepare legal documents for manager review before sharing them with clients • Conduct legal research and provide support on legal matters • Act as a bridge between Codekeeper and its customers to promote customer success, satisfaction, and retention
🎯 Requirements
• Familiarity with LegalTech concepts is crucial • Prior experience in customer success or a similar role is preferred • Proficiency in drafting legal documents • Exposure to working with diverse companies of varying sizes and industries • Analytical thinking and a proactive attitude • Excellent written English communication skills • Proficiency with modern web tools such as Google Docs and similar platforms • Highly organized with strong attention to detail • Comfortable adapting and multitasking in a fast-paced environment • Extensive legal or technical experience is not expected • Applicants may respond in Dutch or English
🏖️ Benefits
• Passionate and fun-loving colleagues • Startup mindset with ample opportunities for growth • Regular team activities and gatherings • Comprehensive onboarding process with a dedicated ramp-up period • Supportive team that values open communication and direct feedback • Career growth opportunity to excel and make a difference
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