Customer Service Representative

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🕒 April 1

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Logo of Code Red Staffing, LLC

Code Red Staffing, LLC

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Code Red Staffing, LLC is a virtual call center partnered with the Arise Virtual Solutions platform, specializing in the recruitment of Client Support Professionals (CSPs) who work as Independent Contractors. Their CSPs provide sales, customer service, and tech support to Fortune 500 companies from their homes. Additionally, Code Red Staffing recruits for a variety of companies across the United States, aiming to streamline the hiring process and enhance the candidate experience.

📋 Description

• Taking incoming calls from clients • Providing requested material via email, fax, or mail • Utilizing the company database to document call information in a paperless environment • Resolving problems and assisting customers with questions • Additional support duties as assigned

🎯 Requirements

• A minimum of 6 months of customer service experience, preferably in a call center environment • Proficiency with Windows 7, 8 and/10 • Per the client’s request, the ability to pass a criminal background investigation and a drug screen, (when applicable) • Punctual and continuous attendance is MANDATORY • High school diploma or GED • A stable work history • Excellent communication and listening skills

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