Senior Manager, Marketing PMO

🕒 5 days ago

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Logo of Collectors

Collectors

1001 - 5000 employees

🛍️ eCommerce

👥 B2C

eCommerce • B2C

Collectors is a company dedicated to helping collectors pursue their passion for collecting valuable and iconic items. They specialize in authenticating and grading collectibles, including rare baseball cards, coins, and memorabilia. Collectors offers industry-leading authentication and grading services, connecting a community of enthusiasts to help them grow their collections. Their products feature famous collectibles such as Mickey Mantle's 1952 Topps Baseball card, the 1913 Liberty Head nickel, and a Limited Edition Solid 20-karat Gold 20th Anniversary Pikachu. Collectors provides a platform for collectors to connect with others and build the future of collecting.

📋 Description

• Lead and Evolve the Marketing PMO Function: Own the vision, strategy, and roadmap for the Marketing PMO function, building scalable operating models, governance structures, and delivery frameworks that elevate organizational maturity across planning, prioritization, resource management, and execution oversight. • Lead and mentor a high-performing PMO team while driving operational excellence across the marketing organization. • Drive Enterprise Marketing Planning & Integrated Operations: Oversee quarterly planning, campaign planning, roadmap management, and organizational prioritization across marketing functions, ensuring alignment between business objectives, resource allocation, delivery timelines, and execution priorities. • Lead cross-functional planning cadences and operational reviews that improve transparency, accountability, and decision-making. • Connect Marketing Ways of Working Across Teams: Harmonize workflows and operating rhythms across Product Marketing, Creative & Content, Communications, Channel Marketing, Growth & Engagement, Events, and other functions by implementing scalable processes, governance models, intake systems, and collaboration frameworks that improve execution quality and reduce operational friction. • Partner Cross-Functionally to Drive Strategic Execution: Serve as a strategic operational partner across business, product & technology, finance, legal, operations, and customer service teams, leading complex cross-functional initiatives while proactively identifying organizational risks, execution gaps, resource constraints, and process inefficiencies to ensure alignment with company and GTM priorities. • Optimize Tools, Reporting & Operational Visibility: Own and evolve the marketing organization’s work management ecosystem, including Asana and related operational tools, while developing executive dashboards, reporting frameworks, operational KPIs, templates, playbooks, and AI-enabled workflows that improve visibility, consistency, efficiency, and scalability across the organization. • Champion Continuous Improvement & Organizational Excellence: Foster a culture of accountability, collaboration, agility, and continuous improvement by leading operational transformation initiatives, driving adoption of new tools and processes through effective change management, and continuously refining marketing operating models to support evolving business needs and future growth.

🎯 Requirements

• 10+ years of experience in Marketing Operations, PMO, Program Management, Business Operations, or related fields, including 3–5 years of people leadership experience managing and developing high-performing teams. • Proven success leading and scaling PMO or operational functions within fast-paced, matrixed organizations, with the ability to connect strategic goals to scalable execution frameworks and operational processes. • Deep understanding of integrated marketing organizations, campaign operations, GTM planning, and cross-functional execution, including experience building enterprise planning processes, governance models, and operational frameworks. • Strong cross-functional collaborator, systems thinker, and change leader with experience aligning stakeholders, navigating complexity, and driving organizational transformation in high-growth environments. • Demonstrated success managing complex cross-functional programs with competing priorities, strong operational rigor, and the ability to translate data and complexity into clear recommendations, action plans, and executive-level communication. • Expertise with work management and collaboration tools such as Asana, Jira, Monday.com, Workfront, Smartsheet, Airtable, or similar platforms. • Bachelor’s degree required; PMP, Agile certification, advanced degree, or equivalent operational leadership experience is a plus.

🏖️ Benefits

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision • Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals • Vacation: All salaried employees are eligible for flexible time-off • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays • Employee Discounts: Employees receive discounts on select grading services for approved submissions • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

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