Customer Acquisition Specialist – Bilingual Spanish/English

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🔥 5 hours ago

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Community Sports Partners

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚽ Sports

👥 B2C

Sports • B2C

Community Sports Partners is a Mississauga-based operator of premium turf fields, gymnasiums, and community sports programs. They offer year-round indoor and outdoor facilities for soccer, rugby, field hockey, basketball and other sports, with professional-grade turf, LED lighting, bleachers, and full amenities. The organization runs youth and adult programs and leagues (SportStars, HoopStars, Mississauga Soccer, Volleyball Mississauga), manages facility rentals and tournament/training bookings, and provides an online booking system and the RecRivals app to view real-time availability and manage reservations. Primary locations include Applewood Heights and Gordon Graydon in Mississauga, Ontario.

📋 Description

• **Drive Enrollment Growth** • - Conduct high-volume inbound and outbound calls, emails, and follow-ups • - Convert inquiries into registrations for camps, leagues, and programs • **Lead Generation & Pipeline Management** • - Proactively generate new leads through outreach and follow-ups • - Build, manage, and maintain a healthy sales pipeline • - Track all interactions accurately using CRM systems • **Customer Relationship Building** • - Build strong rapport with parents and guardians • - Understand customer needs and recommend best-fit programs • - Deliver a high-energy, positive, and professional experience • **Sales Execution** • - Confidently present program offerings and value propositions • - Overcome objections and close enrollments • - Consistently meet or exceed individual sales targets • **Bilingual Customer Support** • - Communicate fluently in both English and Spanish • - Ensure all families feel supported, informed, and confident • **Cross-Team Collaboration** • - Work closely with operations and program teams • - Share customer insights and feedback to improve offerings

🎯 Requirements

• **Competitive Drive to Win** • - You are goal-oriented and motivated by performance metrics • **Proven Sales Experience** • - Background in inside sales, lead generation, or customer acquisition • - Demonstrated ability to close deals and hit targets • **Pipeline & CRM Discipline** • - Experience managing leads and tracking activity in CRM systems • - Organized and consistent in follow-ups • **Strong Communication Skills** • - Confident, clear, and engaging communicator • - Excellent interpersonal skills with both adults and youth • **Bilingual (English & Spanish)** • - Required to effectively support our diverse community • **Self-Starter Mentality** • - Able to work independently while contributing to a team environment • - Takes initiative without needing constant direction

🏖️ Benefits

• **Compensation: **Competitive based on experience plus commission structure