Account Manager – APAC

🔥 14 hours ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Constructor

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

☁️ SaaS

🤖 Artificial Intelligence

🛍️ eCommerce

💰 $25M Series B - Constructor on 2024-06

SaaS • Artificial Intelligence • eCommerce

Constructor is an AI-native, API-first platform that provides product search and discovery solutions optimized for e-commerce. The company offers a commerce reasoning engine and a suite of features — search, autosuggest, personalized recommendations, AI shopping agents, attribute enrichment, retail media, and cross-channel discovery — to help retailers and enterprises deliver personalized discovery experiences across onsite and offsite touchpoints. Constructor positions itself as a specialist in product discovery for both B2C and B2B retail, integrating with existing tech stacks and emphasizing transparent, explainable AI for merchandising and conversion optimization.

📋 Description

• Serve as the strategic lead for clients in the assigned book of business • Build strong client relationships and understand business goals, needs, and priorities • Map Constructor’s platform to client goals and needs • Manage complex enterprise renewal and upsell cycles from start to finish • Demonstrate the product and its business and economic benefits to stakeholders from business champions to C-suite executives • Uncover and manage risks within the book of business • Develop expertise in clients’ business needs and the Constructor product • Educate clients on new use cases, features, and integrations that create added value • Identify potential upsell opportunities • Regularly update internal systems and attend internal meetings • Document and communicate customer status, needs, risks, renewal next steps, and upsell next steps • Collaborate with Customer Success, Sales, Product, Marketing, and other internal Constructor teams

🎯 Requirements

• 3+ years of Account Management experience within a SaaS company; ecommerce focus strongly preferred • Proven success managing enterprise renewal and expansion cycles • Track record of meeting or exceeding retention and growth targets • Executive presence and ability to influence VP+ and C-level stakeholders • Strong understanding of ecommerce KPIs, including conversion rate, AOV, revenue, profit, and merchandising metrics • Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization • Exceptional organizational skills and ability to manage multiple complex accounts simultaneously • Experience leading cross-functional initiatives without direct authority • Experience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms is a plus • Deep analytical fluency in ecommerce experimentation and performance data is a plus • Previous experience working with Constructor or Constructor customers is a plus

🏖️ Benefits

• Unlimited vacation time; employees strongly encouraged to take at least 3 weeks per year • Competitive compensation package including stock options • Fully remote team; choose where you live • Work from home stipend • Apple laptops provided for new employees • Training and development budget for every employee, refreshed each year • Parental leave for qualified employees • Opportunity to work with smart people and make a meaningful impact

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