Sales Operations Analyst

🔥 1 hour ago

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Contajá Contabilidade Online

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤝 B2B

☁️ SaaS

💰 Venture Round on 2021-10

Accounting • B2B • SaaS

Contajá Contabilidade Online is a fully online accounting firm that simplifies the bureaucratic process for businesses across Brazil. They offer comprehensive online accounting services, including company registration, switching accountants, and advising micro-enterprises. With a focus on affordability and personalized support, Contajá aims to help entrepreneurs reduce costs and enhance productivity through a dedicated team of real accountants accessible via digital communication channels.

📋 Description

• Develop internal applications for the sales team, including management interfaces for campaigns, operational dashboards, smart forms and data query tools • Iterate on existing products based on sales team feedback, improving usability, fixing issues and adding features • Document the solutions built to enable maintenance and further development by other team members • Design and implement end-to-end automation flows connecting CRM, databases, communication tools and management platforms • Develop integrations via APIs and webhooks between systems without native connectors, including error handling, logging and alerts • Ensure the reliability of automations in production through monitoring, fallbacks and documentation • Build pipelines to move, transform and consolidate data between spreadsheets, CRM, databases and BI tools • Ensure traceability and consistency of the data used for decisions by the sales team and leadership • Support the development of the internal data catalog by mapping and documenting data sources • Elicit requirements with Sales, Customer Success and Finance, translating them into technical specifications and prioritizing them with SalesOps coordination • Participate in architecture decisions: propose, challenge and defend approaches based on hands-on experience

🎯 Requirements

• Experience with REST APIs, including authentication, pagination, error handling and webhooks • Knowledge of low-code automation platforms such as n8n, Make or similar, with complex multi-step flows, conditionals, loops and failure handling • Knowledge of Google Apps Script or equivalent for automations within the Google ecosystem, including Sheets, Drive and Gmail • Basic version control skills with Git, including branching, committing and code review • Functional knowledge of SQL to consume and transform data • Familiarity with relational databases such as MySQL or PostgreSQL, including schema, relationships and basic best practices • Bachelor's degree in Business Administration, a STEM field, Technology or a related area

🏖️ Benefits

• Caju Benefits Card – R$700.00 monthly to use as you wish, not deducted from payroll and maintained during vacation • Unimed Health Plan – 100% paid by Contajá, with co-payment only when used • Birthday day off • Wellhub (Gympass) – access to gyms and wellness platforms • Telepsychology – up to 2 free sessions per month • Telenutrition – up to 2 free sessions per month • 15% discount on laboratory tests at the Dasa network • 30% discount on generic medications at the Pague Menos network and 20% on brand medications • Partnership with Estácio • ImpulsoJá Career Plan • Gamification with virtual coins redeemable for prizes