Inside Sales Representative

Job not on LinkedIn

🕒 April 29

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

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CooperCompanies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

⚕️ Healthcare Insurance

🧬 Biotechnology

☁️ SaaS

💰 Post-IPO Equity on 2021-12

Healthcare Insurance • Biotechnology • SaaS

CooperCompanies is a global, consumer-centric medical device company that supports how people want to live at every stage of life. The company is dedicated to improving lives by listening closely to healthcare providers and patients to fulfill the needs of today while focusing on the opportunities of tomorrow through innovation and strategic investment. Their prominent divisions, CooperVision and CooperSurgical, are committed to addressing issues such as myopia in children and supporting families struggling with infertility. CooperCompanies actively engages in sustainable practices and seeks to elevate standards of care with a strong focus on social and environmental impact.

📋 Description

• Educate families on their cord blood banking options, empowering them to make an informed decision. • Deliver superior customer service on all inbound and outbound calls, emails, and/or chat sessions. • Remain current on all procedural activities and follow ups. • Remain current on all training and other administrative tasks. • Meet or exceed monthly, quarterly, and yearly sales and client service goals. • Adhere to all Consumer Sales processes and policies. • Review recorded calls with the manager to identify best practices and areas of opportunity. • Ensure quality standards are met per company Quality Policy. • Generate IRs to capture client and other relevant issues. • May be trained as a mentor/trainer. • Ensure client data, including personal, credit card and medical information is protected.

🎯 Requirements

• 2+ years of previous inside sales or call center experience is a plus/preferred • Bachelor’s degree or combination of equivalent experience above

🏖️ Benefits

• medical coverage • 401(k) • parental leave • fertility benefits • paid time off for vacation, personal, sick and holidays