Commercial Customer Service Analyst, SDR – Remote

Job not on LinkedIn

🕒 August 22

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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COPE Executive Search

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

COPE Executive Search is a boutique executive search firm that connects companies with mid- and senior-level leaders through consultative, partner-led recruitment processes. The firm works closely with clients to diagnose business context, map the market, identify and attract candidates with technical, behavioral and cultural fit, and support negotiation and post-hire follow-up. COPE emphasizes strategic, high-touch engagement driven by experienced partners, long-term retention, and precise candidate‑role alignment across multiple sectors.

📋 Description

• Respond promptly and empathetically to qualified leads via WhatsApp • Guide leads consultatively through the sales funnel, with a focus on scheduling medical and aesthetic appointments • Conduct structured follow-ups with opportunities that did not progress after the initial contact • Launch reactivation (recall) campaigns and seasonal initiatives for specific procedures • Consistently organize and update the CRM with each opportunity’s history and status • Work toward achieving individual appointment-setting and conversion targets

🎯 Requirements

• Strong sales drive and target-oriented mindset • Ability to respond to prospective patients extremely quickly • Excellent writing skills, empathy, active listening, and the ability to build rapport with diverse audiences • Previous experience providing sales support via WhatsApp, managing leads, and using CRM tools is required • Previous professional experience in medical clinics, physician offices, hospitals, aesthetics, or related fields is a plus

🏖️ Benefits

• Commission-based compensation • Remote work