Account Manager

🔥 0 minutes ago

🇯🇵 Japan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Corpay

WebsiteLinkedInAll Job Openings

10,000+ employees

💳 Fintech

🤝 B2B

☁️ SaaS

Fintech • B2B • SaaS

Corpay is a corporate payments company that helps businesses manage spend, payables, and global transactions. It provides commercial card programs (physical, virtual and prepaid cards), AP automation (invoice, PO, and payments automation with ERP integrations), cross-border payments and currency risk management, fuel & fleet cards, workforce lodging/travel solutions, and an integrated platform called Corpay Complete. Corpay serves businesses worldwide, manages hundreds of billions in payments annually, and emphasizes automation, controls, rebates, and real-time visibility.

📋 Description

• Manage day-to-day relationships with assigned clients, hotel partners, and internal stakeholders • Serve as secondary relationship lead for Japan Airlines through responsive communication, performance reviews, and proactive issue management • Partner with Operations and hotel suppliers to ensure reliable delivery of crew accommodation services and resolve operational concerns • Coordinate internal teams on escalations, system issues, implementation activities, and service enhancements • Develop, negotiate, execute, and renew hotel agreements • Monitor hotel contracts, rates, supplier performance, and compliance • Analyze operational, financial, and service data to identify trends, risks, savings opportunities, and improvement areas • Prepare client presentations, performance reports, savings analyses, meeting materials, and business-review materials • Maintain accurate hotel contracts, rates, and operational requirements in relevant systems • Train hotel partners on Corpay systems and operating procedures • Support Finance and Billing with reconciliations, disputed charges, and collection efforts • Manage regional priorities and projects • Conduct client and hotel site visits as needed, with travel up to 25 percent • Supervise and support assigned Account Coordinators, where applicable

🎯 Requirements

• Fluency in Japanese and English; native-level Japanese language proficiency required • Three to five years of experience in account management, customer service, sales support, or a related field • Bachelor’s degree required; master’s degree preferred • Experience in travel, airline, hospitality, or crew-accommodation industries preferred • International or multi-regional account experience is an advantage • Experience managing contracts and conducting commercial negotiations • Strong relationship-building, communication, stakeholder-management, organization, and project-coordination skills • Sound financial and commercial acumen, strong analytical and reporting skills, and close attention to detail • Ability to work independently, take initiative, manage competing priorities, and collaborate effectively across multidisciplinary teams • Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint • Offers of employment may be subject to successful completion of pre-employment screening, including employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law

🏖️ Benefits

• Inclusive and respectful workplace • Equal employment opportunities • Reasonable accommodation during the application or interview process • Potential additional compensation elements such as bonuses, incentives, benefits, or variable pay, where applicable • Pre-employment screening conducted in accordance with applicable laws and Corpay policies

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