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Senior Implementation Consultant (m/f/d)

Job not on LinkedIn

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🗣️🇩🇪 German Required

Where this job comes from

Posted on Cosuno's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Cosuno

Cosuno

51 - 200 employees

🏗️ Construction

☁️ SaaS

💰 $30M Series B on 2022-02

Construction • SaaS

Cosuno is a leading platform for tendering and subcontractor management in the construction industry. The platform enables users to manage the entire planning cycle for projects, from storing documents and sending messages to overseeing the tendering process. Cosuno connects general contractors, project developers, architects, and subcontractors, providing a broad network of qualified subcontractors to ensure efficient procurement processes and cost savings. With features like invoice management, payment facilitation, and comprehensive communication tools, Cosuno aims to simplify and optimize purchasing construction services, increasing transparency and profitability.

📋 Description

• Take ownership of new customers after contract signing and guide them to productive use within the first 90 days • Lead kick-off meetings and clarify the users issuing tenders, the first project, key milestones, and the management mandate • Train procurement, estimating, and project management teams • Ensure that the first tenders are published and bids are received • Identify early when customers are falling behind schedule and initiate corrective action, escalating to senior management when necessary • Manage many customers in parallel, from family-run businesses to general contractors with multiple branches • Take responsibility for complex implementations involving multiple locations, legal entities, approval processes, system landscapes, and stakeholders • Hand over customers to the Account Manager after 90 days with a clear status update • As a Senior Consultant, help shape how the Consulting team works and develop reusable resources • Report to the Head of Consulting

🎯 Requirements

• At least one year of hands-on responsibility for implementing software for customers • Experience as an Implementation Consultant, Onboarding Manager, or Customer Success Manager with a focus on onboarding, ideally in B2B SaaS • Experience managing many customers in parallel, with demonstrable results such as go-live or activation rates • Confidently deliver training sessions and workshops, both online and on-site • German at native-speaker level • Good English; experience in construction, real estate, or Vertical SaaS, as well as confidence using AI tools, is a plus • For Senior Implementation Consultants: experience implementing solutions for customers with multiple locations, legal entities, or systems, and extensive interaction with senior management

🏖️ Benefits

• Permanent employment contract • Modern equipment • Remote work possible from within the EU • Company and team events, both online and in person • Regular one-on-one meetings • Open feedback culture • Career development from Implementation Consultant to Senior Implementation Consultant through increasingly complex customers • Direct impact on customer success and retention

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