Operations Management Specialist

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Cosy Hauz

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏠 Real Estate

Real Estate

Cosy Hauz is an award-winning property development company based in South West London. They specialize in acquiring and transforming neglected, uninhabitable properties into functional, high-quality homes, such as Houses in Multiple Occupation (HMOs), flats, and luxury residences. Their strategy includes both rental and sale of these revitalized properties, and they offer additional services in property sourcing and planning. Focused on delivering excellent returns to investors, Cosy Hauz combines a diverse team with expertise in project management, design, planning, and property management to ensure high standards in every project.

📋 Description

• Cross-Functional Rotations: Complete targeted rotations across core business functions (Operations, HR, Finance, Marketing) to gain end-to-end commercial insight into property development workflows. • Process Optimisation: Critique existing operational workflows, identify bottlenecks, and execute pragmatic process improvements to enhance cost-effectiveness and operational throughput. • Data Analytics & Reporting: Track departmental Key Performance Indicators (KPIs), interpret operational data, and present actionable insights to senior leadership to drive strategic decision-making. • Project Execution & Governance: Lead and support department-specific initiatives, ensuring projects are delivered on time, within budget, and to governance standards. • Employee Relations & HR Support: Handle operational HR queries and employee relations matters with tact, professionalism, and strict compliance. • Stakeholder & Client Engagement: Manage key external and internal stakeholder interactions, supporting front-line operational delivery and client-facing requirements.

🎯 Requirements

• Education: Bachelor’s degree in Business Administration, Operations Management, or a related discipline is a plus. • Experience: Minimum 2–3 years of professional experience in an operations support, finance, or business administration role, with property development or closely related real-estate experience, or strong operations or finance experience from other industries. • Commercial Acumen: Strong problem-solving abilities with experience using data to drive business decisions a plus. • Communication: Proven capability to handle sensitive employee relations matters diplomatically. Exceptional written and verbal British English communication skills and experience managing complex stakeholder relationships, including operations, finance, marketing, external clients, and senior leadership stakeholders such as the COO and CEO, are a plus. • Tools & Systems: Experience with ClickUp, Asana, or Monday.com, along with Google Workspace. • Technology: Experience with Gemini and a CRM platform. • Availability: Available during UK business hours.

🏖️ Benefits

• GBP 500-600 monthly basic salary • SSS, PHILHEATH & PAGIBIG • Paid Leaves up to 25 days annually • Work Equipment Subsidy • HMO Coverage • Performance Bonus