eCommerce Business Analyst

March 23

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CQL

For 27 years, we've partnered with premier retailers and manufacturers to build global commerce solutions.

eCommerce • Digital Marketing • Custom Software • Business Intelligence • Mobile Solutions

51 - 200

Description

• Facilitating the project discovery process through workshops and defining client requirements and scope • Assisting in project scope estimation • Working closely with the design team to determine best practices and project scope for the various eCommerce platforms • Outlining the work necessary to fulfill the client’s requirements and expectations through the use of User Stories and Tasks • Driving projects forward through continuous engagement with both internal and client-facing teams • Creating documentation, defining roadmaps, and assisting with project planning • Partnering with the sales team during the discovery process to align with business goals • Establishing technical credibility with clients through product demonstrations and technical discovery calls • Providing cost and timeline estimates to clients and stakeholders • Creating new solutions using out-of-the-box thinking • Routinely engaging with sales and development teams to provide feedback and improve products and customer experience

Requirements

• 3+ years of experience in major eCommerce projects, writing User Stories and Technical and Functional Specification Documents • Working knowledge of Cloud Platforms such as Version Control Systems, CI/CD, Gulp, Jira, GitHub, and Bitbucket • Experience with eCommerce platforms, specifically Salesforce Commerce Cloud, Shopify, or BigCommerce • Experience in Agile development environments; utilizing Scrum principles • Agency experience serving retail and/or other brands • Previous experience working with enterprise-level clients in a Pre-Sales, Business Analyst, or Solution Engineering capacity • Excellent speaking and presentations skills in-person and over-the-web • Superb writing skills for internal and external communications • Strong time management skills for multiple projects • Creative attitude with a desire to develop solutions for enterprise-level customers • Business acumen for transforming business processes to attain business goals

Benefits

• Medical, dental, and vision benefits as well as an HSA • Simple IRA with 3% matching • Maternal and paternal leave, including leave for fostering and adoption • Flexible work schedule and paid time off • Recognition - routine and encouraged • Shop Talks - peers present on their passions to teach and grow others • Mentorships • Certification trainings and conferences • Remote Happy Hour, Coffee Chats, and the occasional cooking class • Offices are dog-friendly (and occasionally cat-friendly, too)

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