eCommerce Business Analyst

July 15

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For 27 years, we've partnered with premier retailers and manufacturers to build global commerce solutions.

eCommerce • Digital Marketing • Custom Software • Business Intelligence • Mobile Solutions

51 - 200

Description

• The eCommerce Business Analyst is a key player in the Discovery, Design, and Build phases of our projects. • Facilitating the project discovery process through workshops and defining client requirements and scope • Assisting in project scope estimation • Working closely with the design team to determine best practices and project scope for the various eCommerce platforms • Outlining the work necessary to fulfill the client’s requirements and expectations through the use of User Stories and Tasks • Driving projects forward through continuous engagement with both internal and client-facing teams

Requirements

• 3+ years of experience in major eCommerce projects, writing User Stories and Technical and Functional Specification Documents at the feature level is required • Working knowledge of Cloud Platforms such as Version Control Systems (Git), CI/CD (GitHub Actions, Azure DevOps, Jenkins, Bamboo), Gulp, Jira, GitHub, and Bitbucket • Experience working with eCommerce platforms and knowledge of the workflows associated with eCommerce as a whole, specifically Salesforce Commerce Cloud, Shopify, or BigCommerce • Experience working in Agile development environments; utilizing Scrum principles to execute projects • Agency experience - Experience working in a digital agency serving retail and/or other brands • Previous experience working with enterprise-level clients in a Pre-Sales, Business Analyst or Solution Engineering capacity • Excellent speaking and presentations skills and experience both in-person and over-the-web • Superb writing skills and confidence with both internal and external communications • Strong time management skills, allowing for multiple projects and sales cycles to run in parallel • Creative attitude and the ability to think "outside of the box" with a desire to develop solutions for enterprise-level customers • Business acumen with experience transforming business process to attain business goals of our customers

Benefits

• Medical, dental, and vision benefits as well as an HSA • Simple IRA with 3% matching • Maternal and paternal leave, including leave for fostering and adoption • Flexible work schedule and paid time off so you can live your life • Recognition - it’s routine and encouraged • Shop Talks - peers present on their passions to teach and grow others • Mentorships • Certification trainings and conferences • Remote Happy Hour, Coffee Chats, and the occasional cooking class • Offices are dog-friendly (and occasionally cat-friendly, too)