Mid-level Air Export Analyst

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🕒 6 days ago

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Craft&Craft

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce

Craft&Craft is a boutique Istanbul-based studio that designs and produces bespoke corporate gifts, branded packaging and curated experience boxes tailored to a client’s corporate identity and budget. They work with local artisans and designers to create handcrafted, refined and artful gift sets for corporate events, workshops and brand activations, and offer an online catalog and ordering for bespoke or catalogue selections. Craft&Craft also runs workshops and creates experiential packages to help brands leave memorable impressions.

📋 Description

• Coordinate and monitor international air shipments from receipt of instructions through delivery to the final destination; • Analyze and validate operational information, documentation and requirements for export processes; • Make bookings with airlines, issue documentation and follow up on collections/pickups; • Maintain constant communication with clients, suppliers, agents and internal teams, ensuring visibility and updates on shipments; • Monitor deadlines, costs and operational stages, ensuring process quality and compliance; • Handle the resolution of operational incidents and propose improvements to increase efficiency; • Update internal systems and ensure the integrity of shipment information; • Support team development by sharing knowledge and providing technical guidance.

🎯 Requirements

• Bachelor’s degree completed, preferably in International Trade, International Relations, Logistics, Business Administration or related fields; • Advanced English (reading, writing and speaking); • Advanced Spanish will be considered an advantage; • Experience in international air export operations; • Experience with freight forwarding operational systems and shipment management; • Intermediate to advanced knowledge of Outlook, including rules and email organization; • Experience in reviewing and verifying export documents such as MAWB, HAWB, DUE, Invoice and Packing List; • Experience servicing medium- and high-complexity clients; • Knowledge of coordination, tracking and monitoring processes for international shipments; • Ability to identify and proactively resolve operational incidents; • Ability to share knowledge, support training and mentor team members.

🏖️ Benefits

• Meal allowance; • Health insurance; • Dental insurance; • Pharmacy program/convenience; • Totalpass; • Gym partnerships with Bluefit and Bodytech; • Employee Support Program (psychological, financial, legal and nutritional assistance); • Life insurance; • Childcare assistance; • Transportation voucher; • Online learning platforms; • Partnerships with universities and language schools; • SESC partnership.