Medical Assistant

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🔥 1 minute ago

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CrewBloom

201 - 500 employees

Founded 2016

🤝 B2B

☁️ SaaS

🎯 Recruiter

B2B • SaaS • Recruitment

CrewBloom is a remote staffing agency dedicated to connecting businesses with top-tier remote talent across various industries. They streamline the hiring process by sourcing, screening, and onboarding qualified candidates tailored to the specific needs of their clients, ensuring a seamless integration into teams. With a focus on global talent acquisition, CrewBloom empowers companies to scale their operations efficiently while reducing costs and maintaining compliance with HR regulations.

📋 Description

• Support healthcare providers by handling both administrative and clinical duties • Respond to patient portal messages related to medication side effects and usage • Assist with basic nursing triage and patient inquiries • Provide support to ensure smooth patient communication and care coordination • Respond to patient inquiries with professionalism and empathy, ensuring excellent patient experience • Adhere to HIPAA and all relevant healthcare privacy and safety regulations

🎯 Requirements

• Minimum of 4 years of experience in a professional setting • Minimum of 2 years of experience in a professional remote work environment • Strong organizational, research, and administrative skills • Experience managing calendars and scheduling across multiple time zones • Familiarity with Google Workspace (GSuite) tools (Docs, Sheets, Slides, Drive, Gmail, Calendar) • High emotional intelligence, maturity, and demonstrated business acumen • Excellent written and verbal communication skills in English • Comfort asking supervisors for clarity, deadlines, and priority-setting when not explicitly communicated • Proficiency in Microsoft Office Suite and virtual meeting platforms (Zoom, Teams) • **Preferred** • Licensed healthcare professional (RN, LVN, MA)** • Valid state licensure and ability to practice telehealth in assigned regions** • Prior experience in telemedicine, clinical practice, or patient care strongly preferred** • Strong communication and active listening skills, with the ability to explain medical terms clearly to patients** • Proficiency with telehealth platforms, EHR systems, and digital communication tools** • Ability to work independently while collaborating with a remote healthcare team** • Demonstrated empathy, professionalism, and patient-centered approach** • **Preferred Skills** • Multistate licensure for broader telehealth coverage** • Bilingual or multilingual communication skills** • Experience with chronic disease management, urgent care, or behavioral health • **Minimum Technical and Work Environment Requirements:** • **Internet Connection:** • Primary internet connection with a minimum speed of **15 Mbps**. • Backup internet connection with at least **10 Mbps**. • Backup connection must be capable of supporting work during a power outage. • **Primary Device:** • Desktop or laptop equipped with at least: • **Intel Core i5 (8th generation or newer)**, **Intel Core i3 (10th generation or newer)**, **AMD Ryzen 5**, or an equivalent processor. • A minimum of **8 GB RAM**. • **Backup Device:** • Must meet or exceed the performance of an **Intel Core i3** processor. • Must be functional during power interruptions. • **Peripherals and Workspace:** • A functioning **webcam**. • A **noise-canceling USB headset**. • A **quiet, dedicated home office space**. • A **smartphone** for communication and verification purposes.

🏖️ Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

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