Senior Manager, Marketing and Operations

🕒 May 26

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Logo of Cribl

Cribl

501 - 1000 employees

Founded 2017

☁️ SaaS

SaaS • Cloud

Cribl is a company providing a cloud-based service, allowing users to manage and analyze their data through a web application. The service includes features for user accounts and integration with Google for authentication.

📋 Description

• Lead and coach an existing Marketing Operations team with a strong emphasis on cross-training and bench-building • Reduce single-threaded ownership by ensuring key capabilities are documented, shared, and supportable by multiple team members • Create repeatable playbooks, QA checklists, SOPs, and training paths that strengthen execution quality and onboarding • Provide hands-on coaching in core operating areas including campaign operations, lead lifecycle, routing, dashboards, attribution, and workflow automation • Improve how Marketing Operations supports internal stakeholders through better intake, prioritization, SLAs, and forward-looking capacity planning • Identify gaps, bottlenecks, and failure points in current processes and implement scalable fixes • Establish a more proactive operating rhythm with marketing leaders by surfacing risks, opportunities, and performance patterns before they become issues • Drive rigor in campaign execution, lead management, handoffs, and data quality so the team can support the business with greater consistency and confidence • Own and improve critical marketing operations workflows across Salesforce, Marketo, and adjacent GTM systems • Partner with RevOps, EntApps, and Analytics on routing, lifecycle logic, attribution, reporting, and system design • Support and optimize attribution and performance reporting workflows, with experience in platforms such as HockeyStack and similar attribution/reporting solutions while remaining platform-agnostic in approach • Help evaluate, implement, and operationalize workflow and automation solutions that improve team efficiency and scalability • You may be required to occasionally perform duties outside your standard working hours

🎯 Requirements

• 6+ years of experience in Marketing Operations, Revenue Operations, GTM systems, or related business systems roles • 2+ years of people management, team leadership, or strong player-coach experience in a high-growth environment • Deep hands-on experience with Salesforce and Marketo • Strong working knowledge of lead management, lifecycle design, routing, campaign operations, segmentation, and data hygiene • Experience with attribution and performance measurement, including platforms such as HockeyStack, Bizible, or similar tools • Experience building or improving processes, documentation, and operational frameworks that scale execution across teams • Strong analytical and problem-solving skills, with the ability to translate business needs into clear operational solutions • Strong communication skills and the ability to work effectively with technical and non-technical stakeholders

🏖️ Benefits

• health, dental, vision, short-term disability, and life insurance • paid holidays and paid time off • fertility treatment benefit • 401(k) • equity

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