Customer Support Specialist

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Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Cross Border Talents is a specialist global recruitment consultancy that connects skilled professionals with employers in over 102 countries. The company provides permanent hires and talent-leasing solutions focused on Engineering, ICT, and multilingual roles, and operates a remote-first model with a talent pool, candidate support, and relocation assistance. CBT emphasizes using technology for talent search and privacy/security while offering tailored, cross-border recruitment services for businesses looking to fill international roles.

📋 Description

• Provide customer support to Danish-speaking customers. • Resolve customer inquiries and technical issues. • Maintain accurate customer records. • Collaborate with internal teams for complex issue escalation.

🎯 Requirements

• Fluent/Native Danish (C2 level). • Good English skills (B2) for internal communication and systems. • Currently residing in Braga (required). • A customer-oriented mindset with strong problem-solving skills. • Must hold an EU Passport or a valid Portuguese Residence Permit.

🏖️ Benefits

• Monthly Performance Bonus: Up to €80 extra based on targets. • Welcome Bonus: Boost your monthly income with a sign-on bonus paid in 12 monthly installments. • Braga Position Bonus: An additional €20 per month for our local talent. • Meal Allowance: €7.63 per working day (paid via meal card). • Health Insurance from Day 1: Comprehensive coverage from your first day (small monthly contribution). Zero Cost: The insurance becomes 100% FREE after 6 months of your contract. • Paid Training: Full professional training provided and paid from day one.