Junior Customer Support Representative, Norwegian Speaking

🔥 0 minutes ago

🗣️🇳🇴 Norwegian Required

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Logo of Cross Border Talents

Cross Border Talents

201 - 500 employees

Founded 2013

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Cross Border Talents is a specialist global recruitment consultancy operating in over 102 countries. It connects employers with talent through permanent hires and talent‑leasing solutions focused on Engineering, ICT and multilingual/customer‑experience roles. The company is remote‑first, maintains a talent pool and uses recruitment technology to streamline sourcing, candidate management and relocation support for international placements.

📋 Description

• Respond to customer inquiries via phone, email, and chat • Assist customers with product-related questions and technical issues • Resolve customer issues or escalate to appropriate teams • Accurately document customer interactions in the CRM system • Work towards achieving customer satisfaction and performance metrics • Contribute to team goals and collaborate with colleagues

🎯 Requirements

• Native or fluent in Norwegian • Proficiency in English (B2 or higher) • Strong communication skills • Passion for providing excellent customer service • Positive attitude • Ability to remain calm in challenging situations • Basic computer skills • A collaborative team player with a desire to learn and grow in the company

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