Senior Account Manager

🕒 February 27

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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Cryptio

WebsiteLinkedInAll Job Openings

11 - 50 employees

₿ Crypto

💸 Finance

💳 Fintech

💰 $10M Series A on 2022-06

Crypto • Finance • Fintech

Cryptio is a company providing enterprise-grade accounting, audit, and tax software solutions for digital assets. Their platform is designed to ensure completeness and accuracy of crypto data, transforming digital asset activities into auditable financial statements. Cryptio offers solutions for a variety of use cases including banks, exchanges, DeFi enterprises, stablecoins, NFT marketplaces, and more, enabling users to reconcile on-chain activities with internal systems. They provide GAAP and IFRS compliant reporting, automated accounting processes, and integrate with popular accounting software such as Xero, QuickBooks, and Netsuite. Cryptio is SOC 1 and SOC 2 certified, ensuring high standards of data security and compliance with major privacy regulations.

📋 Description

• Own a portfolio of strategic enterprise accounts, including renewal planning, expansion strategy, and executive engagement • Build and run account plans: stakeholder mapping, whitespace analysis, success criteria, mutual action plans, and value realization • Lead and close expansion opportunities (upsell and cross-sell) in partnership with Enterprise Success Consultants, Sales Solution Consultants, and Advisory Solution Consultants • Drive net revenue retention through proactive renewal execution, accurate risk identification, and structured mitigation plans • Run executive-level governance: QBRs, steering committees, innovation and roadmap sessions, and escalation management • Act as the voice of the customer internally, advocating for product improvements and a better customer experience at scale • Maintain high standards of forecasting, account hygiene, and CRM discipline in HubSpot • Mentor Associate and mid-level Account Managers on enterprise account strategy, negotiation, and operating cadence

🎯 Requirements

• Has 7–10+ years of experience in enterprise Account Management (or renewals and expansion roles) in B2B SaaS • Has a proven track record of owning and growing strategic accounts through renewals, multi-stakeholder expansions, and executive engagement • Is comfortable working with technical products and teams, and can translate complexity into business outcomes • Brings strong commercial judgment: value selling, negotiation, procurement and legal cycles, and stakeholder alignment • Operates with rigour: forecasting accuracy, account planning cadence, and excellent CRM hygiene • Communicates clearly and confidently with executive presence across internal and external stakeholders • Is NYC-based with flexibility for customer meetings and periodic travel

🏖️ Benefits

• Remote or Hybrid working • 25 days paid holiday plus bank holidays • One additional day of annual leave each year, up to 30 total days • Your birth off • Mental health resources, wellbeing programs, and professional coaching • Family-friendly policies • Fitness and wellness budget • MacBook Pro • $200 home office setup budget • Training and development budget • we have additional benefits depending on location