CRM and Sales Operations Manager

Job not on LinkedIn

🔥 3 minutes ago

🌐 Brazil, Mexico, +4 more countries – Remote

🇧🇷 Brazil – Remote 🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote 🇨🇷 Costa Rica – Remote 🇮🇱 Israel – Remote 🇦🇱 Albania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 59 days.
• No salary listed.

Apply Now

Find Similar Remote Jobs

Crystalia Glass LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🏗️ Construction

🛒 Retail

🤝 B2B

Construction • Retail • B2B

Crystalia Glass is devoted to bringing innovative glazing systems to your home and office. The company specializes in custom-made glass solutions, including aluminum framed glass partitions, custom steel glass partitions, frameless glass partitions, and sliding glass walls, designed to fit individual customer preferences and measurements. With a commitment to quality service and timely installation, Crystalia Glass aims to meet market demands while providing affordable pricing and exceptional customer satisfaction, demonstrated by their high client recommendation rate and numerous positive reviews.

📋 Description

• Personally configure CRM fields, stages, reports and automation; scope complex changes and integrations for developers and test them before release. • Define rules for each sales stage, including goals, entry and exit criteria, required data and next steps. • Set ownership at each stage and at handover, and agree SLAs for response time and escalation. • Audit deals to verify that CRM stages and next steps match actual client communication. • Monitor overdue tasks, stalled deals, missing next steps and missing loss reasons. • Maintain CRM data accuracy and resolve recurring issues with team leads. • Write short CRM instructions and train sales representatives and team leads, including after every change. • Build funnel reports and dashboards covering conversion by stage, stage duration, loss reasons and SLA adherence. • Measure process-change impact and share data with sales leadership and the Sales Effectiveness Manager. • Use AI to analyze CRM data and prepare next actions for representatives, with human review before client contact. • Build AI workflows for the sales team and maintain AI agents and bots connected to the CRM.

🎯 Requirements

• Experience in CRM administration, sales operations or revenue operations. • Hands-on CRM setup (HubSpot, Salesforce or similar): fields, stages, permissions and reports. • Experience designing deal stages, handover rules and SLAs. • Experience fixing CRM data issues and building sales reports personally. • Experience automating deal workflows and writing requirements for integrations. • Experience training sales reps to work correctly in the CRM. • Hands-on experience bringing AI into a sales team’s daily work, from building to measuring results. • Understanding of the full sales cycle, from first contact to order handover. • Strong analytical skills and careful conclusions from data. • Experience driving change through team leads without direct authority; strong team player. • Fluent English (C1/C2). • Setting up or migrating a CRM from scratch (nice to have). • Experience with a complex physical product with a long sales cycle (nice to have).

🏖️ Benefits

• Competitive base salary + performance-based bonuses. • Full ownership of the CRM and sales operations in a fast-growing U.S. company, with the freedom to build them the right way. • Direct influence on how the sales process runs, with data that leadership relies on. • Hands-on work with automation and AI in real sales processes. • Joining a highly professional and dynamic team. • Exciting experience working with prestigious clients in the US market.

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume