Business Development Associate

🔥 10 minutes ago

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CSG

5001 - 10000 employees

Founded 1982

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.

📋 Description

• Identify and help to develop strategic relationships with partners or potential customers. • Partner with sales and marketing teams to implement effective outbound campaigns and align with industry go-to-market strategies. • Drive pipeline growth by following up on inbound campaigns and leads. • Conduct market research for existing and prospective clients. • Coordinate appointments, meetings, and calls through cold outreach between customers Sales Directors. • Assist in the development of a strong pipeline of new business opportunities through direct or indirect customer contact and prospecting. • Leverage phone/email for prospecting with key metrics around setting qualified first sales interactions and next step calls leading to proposals/pipeline. • Collaboratively solve deal-level challenges to increase overall revenue and sales bookings.

🎯 Requirements

• Bachelor’s degree in business, technology, related field or equivalent experience • 1+ years of sales experience selling or equivalent experience • Experience with cold outreach across multiple channels, including phone, email, social media, and mailer campaigns • Skills in account planning, pre-call preparation, opportunity qualification, and objection handling • Familiarity with Dynamics, outreach tools, and cold calling • Ability to understand and fulfil weekly, monthly and quarterly key performance metrics • Ability to read, write, speak and understand the English language in a business environment.

🏖️ Benefits

• Work from Home • Employee Belonging Groups • Healthcare: Dental, Medical, and Vision • Paid Vacation, Volunteer, and Holiday Time Off • And so much more!

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