
5001 - 10000 employees
Founded 1982
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences.
🔥 1 minute ago
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5001 - 10000 employees
Founded 1982
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences.
• Manage renewal operations, including preparation, processing, tracking, and coordination of customer renewal documentation across Customer Success, Sales, Finance, and Legal teams • Drive business growth and opportunity development through lead generation, market research, competitive intelligence, and creation of sales materials that support revenue generation • Lead operational improvement initiatives by identifying workflow inefficiencies, implementing scalable solutions, and enhancing customer, reporting, and business processes • Analyze financial and operational data, including billing, invoicing, and revenue trends, to resolve issues, improve accuracy, and provide actionable business insights • Develop and support AI-driven automation solutions that streamline manual processes, improve operational efficiency, and enable continuous innovation across Customer Success and Operations
• Bachelor’s degree in business, technology, related field or equivalent experience • Experience designing or implementing AI-driven business solutions and workflow automation • Proficiency with CRM platforms such as Microsoft Dynamics or Salesforce • Experience with Power BI, Power Automate, SQL, or other business intelligence and automation tools • Knowledge of customer success operations and revenue operations best practices • Experience supporting sales growth through market research, lead generation, and competitive intelligence • Ability to read, write, speak and understand the English language in a business environment
• Work from Home, Hybrid, In-office • Employee Belonging Groups • Healthcare: Medical and Dental • Paid Vacation, Volunteer, and Holiday Time Off
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