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Working Student – Customer Support

Job not on LinkedIn

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏱ Part Time

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇩🇪 German Required

Where this job comes from

Posted on CUBE Bikes's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of CUBE Bikes

CUBE Bikes

1001 - 5000 employees

Founded 1993

🚘 Automotive

🏭 Manufacturing

⚽ Sports

Automotive • Manufacturing • Sports

CUBE Bikes is a German-based cycling brand founded in 1993 in Waldershof, Bavaria, by Marcus Puerner. The company has become a market leader in several European countries, focusing on middle and premium segments of mountain bikes and road bikes. CUBE is available through specialist retailers in over 70 countries, offering a product portfolio that includes more than 350 different bikes and E-bikes, as well as ergonomically optimized bikes for women and kids, and a line of clothing and accessories.

📋 Description

• Handle support requests from end customers (1st Level Support) • Document support requests • Log communication histories • Monitor open issues (tickets) through to final resolution • Support the Customer Support team as a working student

🎯 Requirements

• Currently enrolled in a degree program • Excellent service-oriented communication skills • Passion for bicycles • Independent, structured, and goal-oriented approach to work • Technical aptitude is an advantage • Ability to work as part of a team • German and English language skills • No professional experience required

🏖️ Benefits

• Remote work available • Flexible working hours • Performance-based compensation • A challenging and responsible role within a friendly team • Varied responsibilities • A high degree of autonomy and flexibility • A friendly and professional working environment

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