Working Student – Customer Service

🔥 8 minutes ago

🇩🇪 Germany – Remote

💵 €16 / hour

⏱ Part Time

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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nutri+

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

Food & Beverage • Healthcare • Consulting

nutri+ is a German-based direct-to-consumer nutrition brand offering a wide range of vegan sports nutrition, protein-rich foods and dietary supplements. The company develops and manufactures protein powders, protein snacks (bars, puddings), functional beverages (e. g. , protein coffee), and vitamin/mineral formulations under strict quality standards (IFS, GMP), with an emphasis on plant-based, vegan formulations. nutri+ sells primarily through its online shop, markets to fitness-minded and health-conscious consumers, and emphasizes sustainability and donations to animal and environmental causes.

📋 Description

• Handle customer inquiries in a friendly, reliable, and solution-oriented manner • Respond to inquiries about orders, products, deliveries, complaints, and other matters • Independently manage assigned cases and keep track of outstanding issues • Diligently and carefully handle administrative and recurring tasks • Document customer concerns and ensure that information is maintained completely and accurately • Coordinate with the responsible colleagues and other teams on more complex cases • Help us provide fast and friendly service to our customers, even during periods of high inquiry volume • Take on weekend shifts as agreed

🎯 Requirements

• You are currently enrolled at a college or university and have at least three semesters of study remaining • You have a strong academic record • You are available to support our team on a long-term basis for 10 to 20 hours per week • You work very independently, in a structured manner, and conscientiously • You are reliable and hold yourself to a high standard of accuracy • You complete recurring tasks with focus and care • You communicate in a friendly, dependable, and professional manner, even when interacting with dissatisfied customers • You remain patient and solution-oriented and can prioritize different types of inquiries effectively • You have excellent written and spoken German skills • You are flexible enough to work occasional weekend shifts • Ideally, you have some initial experience in customer service, e-commerce, retail, or another service-oriented field. This is not required • You identify with a vegan lifestyle and our company values • Complete application documents, including a résumé and current transcript of records

🏖️ Benefits

• 100% remote – work from anywhere in Germany • Gross hourly wage of €16 • A motivated and dedicated team united by a shared mission • Regular team events • Attractive employee discounts • The opportunity to make a direct impact on the success of a sustainability-focused company