Working Student – Customer Support, Marketing & E-Commerce

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏱ Part Time

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 15%

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🗣️🇩🇪 German Required

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Logo of zeroLabs

zeroLabs

1 - 10 employees

Founded 2023

🍽️ Food & Beverage

🏭 Manufacturing

Food & Beverage • Manufacturing • Beverage

zeroLabs is a unique brewery that specializes in producing exceptional non-alcoholic beer, specifically with 0. 0% alcohol and zero sugar. They focus on creating flavorful and enjoyable beverages that cater to consumers looking for healthier drink options without compromising taste.

📋 Description

• Support customers with questions about orders, shipping, products, vouchers and returns • Identify recurring issues and continuously improve the customer support experience • Manage social media channels and take on community management responsibilities • Support the planning and creation of text, image and video content • Contribute to the planning and execution of partnerships and collaborations • Work with Shopify and make minor updates to the online store and website • Gain insights into social media, content marketing, performance marketing and retention marketing, while contributing your own ideas

🎯 Requirements

• You are genuinely excited about joining a start-up and embarking on an adventure • Willingness to work in a small team • Willingness to work primarily from home or while traveling • Strong organizational skills and the ability to remain calm under pressure • Friendly, clear and reliable communication skills • A strong sense of social media trends and active use of social media • Experience with content creation and planning is a plus • Willingness to appear on camera for content • Proficiency in Canva and CapCut or comparable software • Experience with Shopify, customer support or e-commerce is an advantage

🏖️ Benefits

• Work fully remotely from Germany, subject to suitable qualifications • A high degree of autonomy • Learning opportunities in customer support, marketing, e-commerce and start-ups

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