Senior Account Executive

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Customer.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

💰 Series A on 2022-03

SaaS • Marketing

Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

📋 Description

• Drive new business through a mix of self-sourced outbound and inbound leads; run discovery calls (qualifying through MEDDPICC) and own the full sales cycle to close • Work closely with SDR and BDR support, reviewing account targeting, sales strategy, and prospecting progress to assist in scheduling new meetings with key brands within our ICP • Schedule and perform online demos with qualified prospects • Uncover key business needs and problems, match Customer.io's solutions and features • Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management • Own your outbound motion - consistently self-source pipeline and take pride in building opportunities from the ground up • Explain and demonstrate the features and merits of our products and services through value-based selling • Leverage AI tools to work smarter - whether that's prospecting, research, call prep, or follow-up, we want people who are actively incorporating AI into how they sell

🎯 Requirements

• Top performer for 5+ years in a Senior Account Executive role (or similar), within the B2B SaaS environment • Special consideration may be given to candidates with experience selling Marketing Technology products • Proven track record of quota and goal achievement • Familiarity with MEDDPICC or a similar sales framework • Actively uses AI tools as part of your sales workflow - not just aware of them, but genuinely incorporating them into how you prospect, prep, and execute • Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence • Ability to identify customer business needs in order to recommend relevant solutions • Ability to prioritize responsibilities in a fast-paced and dynamic environment • You're a creative problem solver who can understand the customer problem and find the best solution regardless of what the customer is asking for

🏖️ Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave • Unlimited PTO • Stipends for remote work and wellness • A professional development budget