HR Service Delivery Generalist I

🔥 0 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👩‍👩‍👧‍👦 Human Resources (HR)

🚫👨‍🎓 No degree required

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Logo of Danaher Corporation

Danaher Corporation

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Independently resolve standard and moderately complex HR inquiries and cases across the employee lifecycle • Interpret policies and determine appropriate resolution paths, escalating when needed • Own cases end-to-end, ensuring timely, accurate, and consistent outcomes • Support regional inquiry queue performance through effective case management and prioritization • Identify recurring issues and contribute to process improvement and standardization • Contribute to knowledge management, documentation, and workflow improvements • Partner with Specialists and People Partners on complex or high-risk scenarios

🎯 Requirements

• Ability to independently manage HR cases and apply judgment within defined policies • Proficiency in HR systems, case management tools, and workflows • Strong problem-solving skills and ability to manage multiple priorities • Demonstrated ability to deliver consistent, high-quality outcomes in a fast-paced environment • 2+ years of HR experience or equivalent • Bachelor’s degree preferred or equivalent experience

🏖️ Benefits

• Comprehensive, competitive benefit programs • Health care program • Paid time off • Flexible, remote working arrangement • Remote work from home • Bonus/incentive pay

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