Senior Manager, Field Service

Job not on LinkedIn

🔥 4 minutes ago

🇮🇹 Italy – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Danaher Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Lead and develop the national Service and Field Applications organization in Italy • Manage and coach Field Service Area Managers and Field Application Managers • Drive customer satisfaction, service quality, and base business retention • Partner with Commercial and Sales leadership to support sustainable growth and strengthen customer relationships • Define and execute the national service strategy • Ensure contractual commitments, operational KPIs, productivity targets, and customer expectations are achieved • Build organizational capabilities and technical excellence • Develop talent, succession planning, leadership capabilities, and continuous improvement initiatives • Foster a high-performance, customer-centric culture • Serve as a key member of the Italy Leadership Team • Influence business strategy and lead transformational initiatives • Optimize resource allocation and drive cross-functional collaboration

🎯 Requirements

• Bachelor's Degree in Engineering, Chemistry, Biology, Life Sciences, or a related technical/scientific discipline • 10+ years of experience within the Medical Diagnostics, Healthcare, Medical Device, or Life Sciences industry • Significant leadership responsibility in Field Service and/or Field Applications organizations • Proven track record leading managers and geographically dispersed teams • Demonstrated success driving operational performance, organizational transformation, and talent development • Strong leadership, strategic thinking, stakeholder management, and business acumen • Ability to influence senior leaders and translate service excellence into customer satisfaction and business growth • Excellent communication and problem-solving skills • Fluency in English • Willingness to travel nationally up to 50% of the time • Valid driver's license

🏖️ Benefits

• Health care program • Paid time off • Company car • Ticket restaurant • Pension Fund Mario Negri + Prev.int funds 2% by the Company • Medical funds Fasdac+ Previass • Insurance Pastore • Training CFMT • Welfare Negri 1500 euros per year • 20% of annual base salary bonus / incentive pay