Key Customer Manager

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🔥 2 hours ago

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Intuitive

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1995

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.

📋 Description

• Diagnose, build, and execute account plans to sell da Vinci systems within listed accounts in collaboration with Sales Directors • Develop and sell advanced clinical pathways to enable surgeon adoption of da Vinci and improve patient outcomes • Manage and follow up with customers on regional pricing, programs, and capital initiatives • Oversee local and regional academic training of residents in targeted IDN accounts with clinical, marketing, and training teams • Collaborate with market access, Government Affairs, and Ecosystem support teams to expand local and regional access to da Vinci technology • Conduct clinical and economic value analyses (QTIs) with surgeons and hospitals • Develop and execute regional commercial strategies at local and country levels • Create and execute market-wide strategies across specialties • Make executive presentations at local and corporate levels • Teach all aspects of the clinical and capital sales process • Negotiate local and group sales • Manage development and implementation of local, regional, and national sales campaigns • Develop and expand key surgeon and customer relationships • Plan weekly and quarterly sales activities supporting sales goals • Travel extensively to customer sites and company meetings, typically 2–4 days weekly with 50+% travel

🎯 Requirements

• 7+ years of medical sales experience • Knowledge of major regional and national healthcare groups • Excellent communication and interpersonal skills • Clinical and capital medical equipment sales experience • Experience selling new technologies and in sales management