Technical Support – Immunoassay

Job not on LinkedIn

🔥 13 hours ago

🇮🇹 Italy – Remote

💵 €40k - €55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Danaher Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Provide expert-level technical support for diagnostic hardware systems, including instruments, devices, and related peripherals • Respond promptly to customer inquiries when local engineers need support through virtual or on-site visit support • Maintain an in-depth understanding of the diagnostic hardware product line, including specifications, functionalities, and common issues • Monitor and analyze support metrics to identify trends, recurring issues, and areas for improvement on service efficiency and cost of parts • Handle troubleshooting, maintenance, and repair inquiries • Take proactive actions to ensure the best efficiency in the Service organization across Europe

🎯 Requirements

• Associate’s degree or Bachelor’s degree in Biomedical Engineering, Electronics, Information Technology, or a related field • Minimum of 3 years of experience in technical support, specifically with hardware systems in the diagnostics or medical device industry • Strong understanding of diagnostic hardware systems, including installation, maintenance, troubleshooting, and repair • Excellent problem-solving skills with the ability to diagnose and resolve complex hardware issues • Strong verbal and written communication skills • Ability to clearly convey technical information to non-technical users in both English and Italian • Travel in Europe required to client sites or meetings around 70% of the total time available

🏖️ Benefits

• enhanced pension plan contributions • Ticket Restaurant • supplementary health insurance (assicurazione integrativa) • Bonus / Incentive Pay: 10% of annual base salary