Senior Relationship Analyst

🕒 May 15

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Dasa

WebsiteLinkedInAll Job Openings

10,000+ employees

👥 B2C

🤝 B2B

🔬 Science

B2C • B2B • Science

Dasa is a Brazilian leader in diagnostic medicine and an integrated healthcare services company. It operates a broad network of laboratories and medical professionals, providing clinical diagnostic testing, vaccines, clinical research services, medical education and corporate health solutions. Dasa serves patients, doctors and companies with preventive care, treatment support, and enterprise health programs, and also engages in clinical studies and partnerships to expand access to quality diagnostic care.

📋 Description

• Deliver technical trainings to clients (online and in-person), ensuring correct execution of laboratory processes; • Work directly on relationships with regional clients, serving as the technical reference for the pre-analytical process; • Conduct frequent external visits for monitoring, guidance, and strengthening of relationships; • Advise clients on operational workflows, best practices, and proper use of laboratory services; • Monitor clients' / laboratories' performance indicators, proposing improvements when necessary; • Act as a liaison between the client and operations, ensuring technical alignment and service quality; • Support the resolution of technical inquiries and continuous improvement of processes.

🎯 Requirements

• Bachelor's degree in Biomedicine, Pharmaceutical Biochemistry, Biology, or related fields (Clinical Analysis); • Previous experience in laboratory technical areas, pre-analytical processes, scientific advisory, or similar roles; • Good verbal and written communication skills; • Strong interpersonal skills with the ability to engage and build relationships with clients; • Organizational skills and ability to track performance indicators; • Valid driver's license (Category B); • Willingness to travel; • Experience in customer service and/or field-based roles (advantage).

🏖️ Benefits

• Meal benefits: Meal voucher / Food voucher or on-site cafeteria (depending on location); • Health benefits: Health plan and Life insurance; • Professional development: Dasa University, Development and Career Cycle, Technology/PMAX Academies, and the Dasa "Crescer" (Grow) program; • Other: Transportation voucher and performance-based bonus (PPR).