Customer Success Manager, Paid Social Media Buyer – Social Media Marketing Experience

🔥 2 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 15%

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🗣️🇩🇪 German Required

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Logo of DatAds

DatAds

1 - 10 employees

Founded 2023

📣 Marketing

💼 Consulting

☁️ SaaS

Marketing • Consulting • SaaS

DatAds is a SaaS platform that helps marketing and creative teams and agencies instantly understand which ad creatives drive performance by breaking down creatives by concept, angle, creator, format and key metrics. It unifies ad platforms, attribution tools, and even ChatGPT prompts into a single dashboard to surface visual ad insights, speed creative reporting, and provide actionable recommendations for creative testing and optimization.

📋 Description

• Manage and develop eCommerce and agency clients • Analyze existing setups and identify optimization opportunities • Support the more effective integration of DatAds into clients’ daily processes • Conduct regular client calls • Provide support via Slack on strategic questions related to creatives and campaigns • Identify growth opportunities among existing clients • Proactively reach out to inactive or former leads via the CRM • Create copy, emails, and brief updates to strengthen client retention, communicate success, and support sales activities • Collaborate closely with founders Max and Daniel • Contribute ideas and continuously improve internal processes

🎯 Requirements

• At least 2 years of experience in performance advertising, such as Meta, Google, LinkedIn, or TikTok • Experience in both hands-on campaign management and strategic campaign development • Ideally, experience working at an agency or as a freelancer • Hands-on mentality and the ability to find pragmatic solutions • Growth mindset and self-motivation • Confident and personable communication with clients, both in writing and on video calls • Fluent German and good written and spoken English

🏖️ Benefits

• Professional growth: active involvement in exciting projects, significant ownership, and a steep learning curve • Dynamic start-up environment with fast communication and decision-making, flat hierarchies, a talented and motivated founding team, and shared celebrations of success • Flexible working hours • Remote work opportunity • 25 days of annual leave • Access to a marketing network and opportunities to learn from experts • Build a professional network with leading figures in the marketing industry

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