Onboarding & Customer Success – Performance Marketing, Creative Strategy, E‑commerce

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DatAds

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

📣 Marketing

💼 Consulting

☁️ SaaS

Marketing • Consulting • SaaS

DatAds is a SaaS platform that helps marketing and creative teams and agencies instantly understand which ad creatives drive performance by breaking down creatives by concept, angle, creator, format and key metrics. It unifies ad platforms, attribution tools, and even ChatGPT prompts into a single dashboard to surface visual ad insights, speed creative reporting, and provide actionable recommendations for creative testing and optimization.

📋 Description

• Manage and develop relationships with e‑commerce and agency clients • Analyze existing setups, identify optimization opportunities, and integrate DatAds more effectively into daily processes • Conduct regular calls with clients • Support customers via Slack and advise on strategic questions related to creatives and campaigns • Identify growth opportunities within existing client accounts • Proactively reach out to inactive or former leads via the CRM • Write copy, emails, and short updates for customer retention, success communication, and to support sales activities • Work closely with the founders, Max and Daniel • Contribute your own ideas and continuously improve internal processes

🎯 Requirements

• At least 2 years of experience in performance advertising, including operational campaign management and strategic setup • Experience with performance advertising platforms such as Meta, Google, LinkedIn, or TikTok • Ideally experience in an agency or as a freelancer • Hands-on mentality and pragmatic, solution-oriented approach • Growth mindset and self-motivation • Willingness to deliver results, take responsibility, and help build something • Confident, personable communication with clients, both written and in video calls • Fluent German, spoken and written • Good English, spoken and written

🏖️ Benefits

• Professional growth: active involvement in exciting projects and high level of responsibility • Steep learning curve • Dynamic start-up atmosphere with fast communication and decision-making paths and flat hierarchies • Talented and motivated founder team • Shared celebrations of successes • Flexible working hours • Option to work remotely • 25 days of annual leave • Entry into the marketing scene • Learn from experts • Build a professional network with top people from the marketing scene