DATAMARK, Inc.
1001 - 5000 employees
Founded 1989
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
DATAMARK, Inc. is a leading global company specializing in Contact Center and Business Process Outsourcing (BPO) solutions. Headquartered in El Paso, Texas, DATAMARK serves Fortune 500 companies and large enterprises from its delivery centers located in the U. S. , Mexico, and India. The company offers a wide range of services, including omnichannel, multilingual contact centers, document lifecycle management, and digital mailroom services aimed at enhancing customer experience and improving operational efficiency through advanced AI solutions. DATAMARK emphasizes corporate social responsibility, diversity, and a strong corporate community in its operations.
Customer Service Agent
🕒 August 24
🇮🇳 India – Remote
💵 ₹300k - ₹320k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 21%
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DATAMARK, Inc.
1001 - 5000 employees
Founded 1989
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
DATAMARK, Inc. is a leading global company specializing in Contact Center and Business Process Outsourcing (BPO) solutions. Headquartered in El Paso, Texas, DATAMARK serves Fortune 500 companies and large enterprises from its delivery centers located in the U. S. , Mexico, and India. The company offers a wide range of services, including omnichannel, multilingual contact centers, document lifecycle management, and digital mailroom services aimed at enhancing customer experience and improving operational efficiency through advanced AI solutions. DATAMARK emphasizes corporate social responsibility, diversity, and a strong corporate community in its operations.
📋 Description
• Determine the language needs of the caller • Enter appropriate customer information as needed • Access appropriate databases • Quickly transfer calls to the appropriate staff member • Provide additional assistance when needed
🎯 Requirements
• Excellent customer service, communication and interpersonal skills • Ability to enter and access information using a computer terminal while responding to customer needs • Excellent keyboarding skills • Professionalism, accuracy and speed are essential • Excellent command of the English Language – no other language skills are require
🏖️ Benefits
• Private Health Insurance • Paid Time Off • Work From Home • Performance Bonus
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