Bilingual Apex Performance Specialist

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

☁️ SaaS

👥 HR Tech

🤝 B2B

💰 $1G Post-IPO Debt - Dayforce on 2024-03

SaaS • HR Tech • B2B

Dayforce is a cloud-based human capital management (HCM) platform provided by Ceridian that delivers payroll, HR, workforce management, benefits, talent management, scheduling, and compliance capabilities in a unified SaaS application. It is designed primarily for employers (enterprise and mid-market) to manage payroll, time and attendance, and HR processes in real time and to streamline workforce operations.

📋 Description

• Contact existing customers to introduce the v10 Apex upgrade and the opportunities for their business. • Lead structured discovery conversations to identify gaps in workflows, process execution, and operational efficiencies, i.e., Digital Retail, CRM, Digital Service, database consolidation and data clean up. • Identify PBS products that align with dealership business goals that will result in measurable improvements in performance and profitability. • Present targeted workflow redeployment solutions based on specific dealership needs. • Maintain long-term relationships with customers to ensure continued engagement with PBS and strengthen customer retention by increasing product reliance and system integration. • Present the value of coaching and guidance to dealership teams on product functionality, workflow best practices, and process improvement. • Encourage consistent implementation of automated processes and tools that improve performance and scalability. • Build urgency and alignment around the value of adopting v10 Apex using a structured consultative selling methodology. • Partner closely with delivery, training, and account teams to ensure a clean transition from sale to execution • Maintain visibility on pipeline progress and status of committed engagements • Maintain consistent pipeline activity and discipline follow-through across assigned accounts. • Track and report on adoption metrics, engagement levels, and customer outcomes. • Measure the effectiveness of adoption initiatives and continuously refine strategies. • Contribute to dashboards, reporting, and insights that support data-driven decision-making.

🎯 Requirements

• Excellent communication skills in French and English • Post-secondary education in Business, Technology, or a related field; or equivalent experience. • Dealership experience - strong interpersonal and relationship-building skills with the ability to influence and engage dealership leadership. • Proven consultative sales experience with the ability to influence customer decisions, drive product adoption, and secure customer commitment. • A customer-first mindset focused on understanding needs, solving problems, and delivering long-term value. • Confidence and decisiveness in leading strategic business discussions and recommending solutions. • Ability to work in a high-volume, goal; driven environment. • Experience supporting customers through change management and engaging them in adoption initiatives. • PBS or relevant DMS industry experience preferred. • Occasional travel may be required within Canada and the US; valid passport, visa (if applicable), and full driver’s license are required

🏖️ Benefits

• Professional Development – Continuous training, industry certifications, and clear pathways for career advancement. • Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean • Comprehensive health benefits - Medical and dental coverage to support your well-being. • Paid Time Off – Generous PTO to help you recharge and maintain work-life balance. • Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter. • Employee recognition - Regular appreciation programs and performance-based incentives • Competitive compensation package • Competitive annual base salary • Attractive referral bonuses • Staff discounts – Exclusive savings with partners such as GM, Dell, and more