CRM Coordinator

Likely ghost job

🕒 June 17

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 64%

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Logo of Decentralized Masters

Decentralized Masters

1 - 10 employees

📚 Education

💳 Fintech

🌐 Web 3

Education • Fintech • Web 3

Decentralized Masters is a leading educational platform specialized in Decentralized Finance (DeFi). It offers top-tier mentorship, advanced learning systems, and strategic tools to help individuals excel in the DeFi markets. The company focuses on equipping both beginners and experienced professionals with the necessary knowledge and skills to navigate the complexities of DeFi and emerging blockchain technologies. Through its comprehensive training programs, Decentralized Masters aims to demystify DeFi, making it accessible and understandable, thereby empowering users to make informed financial decisions and maximize their investment potential.

📋 Description

• Own day-to-day administration of HubSpot, including contact records, deal stages, pipeline accuracy, custom properties, and lifecycle stages. • Maintain accurate, current, and actionable member and prospect data. • Identify and resolve duplicate records, data anomalies, and process gaps. • Build and maintain workflows, sequences, and automations for member acquisition, engagement, and retention. • Coordinate with Partner/Origination and Managing Partner teams to keep pipeline data current. • Improve CRM architecture through new pipelines, stages, and segments. • Track and report applications, conversions, member tenure, engagement signals, and re-engagement triggers. • Surface concise funnel insights to leadership. • Build and maintain dashboards showing pipeline health. • Manage audience segmentation and lists for outreach campaigns. • Track campaign results accurately. • Support member onboarding communications and update records through each stage. • Liaise with the Director of Community & Operations to maintain and optimize onboarding workflows.

🎯 Requirements

• 2+ years of hands-on CRM or revenue operations experience, with HubSpot as a hard requirement. • Strong grasp of sales pipeline management, lifecycle stages, and funnel reporting. • Ability to build workflows and sequences independently. • Exceptional attention to detail. • Async-first and comfortable operating in a fast-moving, distributed team across time zones. • Clear and concise written communication. • Experience in financial services, investment communities, high-ticket sales, or private membership organisations is a bonus. • Familiarity with Web3, DeFi, or crypto-adjacent audiences is a bonus. • Exposure to SPV workflows, investor relations, or regulated communications is a bonus. • Experience with ClickUp, Slack automation, or n8n is a bonus. • CV and brief application note must be submitted in English.

🏖️ Benefits

• Fully remote - work from anywhere. • Flexible, async-first culture with deep focus time built in. • Competitive independent contractor rate commensurate with experience. • Direct exposure to institutional-grade deal flow and a high-calibre investor community. • Ground-floor opportunity in a private co-investment club being built to scale.

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