IT Operations Administrator

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Logo of Decimal

Decimal

51 - 200 employees

💸 Finance

☁️ SaaS

🤝 B2B

Finance • SaaS • B2B

Decimal is a comprehensive financial operations company that specializes in providing bookkeeping, bill pay, tax, and payroll services for businesses. With expertise in accounting and technology consulting, Decimal offers tailored solutions that enhance operational efficiency and financial reporting, enabling businesses to function smoothly and effectively. Their services are particularly beneficial to industries such as eCommerce, SaaS, and home services, among others. By leveraging the latest technology and best practices, Decimal helps businesses streamline processes, save time and money, and gain peace of mind with accurate financial management and support.

📋 Description

• Provide first- and second-level remote IT support (helpdesk, chat, or video) to resolve connectivity, device, and application issues and keep downtime low • Manage company devices through an MDM solution including encryption, remote wipe, and security policy enforcement • Run IT onboarding and offboarding: account setup, device provisioning, role-based access and MFA, and full access revocation on the day of separation, in coordination with HR • Monitor and respond to endpoint security alerts and support basic incident response • Maintain IT asset inventory

🎯 Requirements

• Hands-on IT or systems administration experience in a remote or cloud-first environment • Experience with MDM • Comfortable administering Google Workspace and/or Microsoft 365 • Familiarity with role-based access, MFA, and endpoint security tools • Some exposure to data privacy compliance (NPC) and basic incident response • Strong written and verbal English, and comfortable working directly with foreign principals • A degree in IT, Computer Science, or a related field is a plus, as are certifications (Microsoft, Google, CompTIA). Solid hands-on experience matters more than either.

🏖️ Benefits

• Fully remote, equipment will be provided • Government benefits, HMO • Flexible company culture • Management opportunities and ongoing training

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