Operations Coordinator

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Drop Zero Digital

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛍️ eCommerce

🤝 B2B

Marketing • eCommerce • B2B

Drop Zero Digital is a specialized digital marketing agency focused on perfecting email marketing for e-commerce lifestyle brands. With a particular emphasis on clients using platforms like Klaviyo, Drop Zero Digital helps brands enhance their customer engagement and drive revenue through strategic and creative email campaigns. They offer free audits to qualified brands as part of their commitment to maximizing return on ad spend and leveraging email as a powerful marketing channel.

📋 Description

• Support the founder + scale our hiring + own the operational infrastructure that keeps DZD running. • Hiring operations + people support. Coordinating the hiring pipeline, scheduling, internal communication, ATS hygiene. • Tom assistant + EA. Inbox triage, calendar management, prep docs, follow-up reminders, scheduling. • Operations infrastructure. SOP drafting, process docs, internal organisation, Notion/Drive maintenance. • Cross-cover. Backstop on internal handoff hygiene when the project manager is heads-down on client work. • Weekly load shifts between lanes. Some weeks you're tracking 30 candidates, others you're rebuilding the onboarding doc from scratch.

🎯 Requirements

• Accountable. You show up, own misses in present-tense process change, close loops in the right channel by stated deadline. • Strong written communication. Async-first business English, clear and structured. • Warm: hungry, positive, growth-oriented. Energy points up. • Organisation + judgment under ambiguity. You hold multiple threads simultaneously without dropping any. • Long-term commitment. You see this as a 2+ year career home, not a 6-month bridge.