Expansion Sales Representative

Job not on LinkedIn

🕒 May 5

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Logo of Deep End Talent Strategies

Deep End Talent Strategies

1 - 10 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

Deep End Talent Strategies is a comprehensive HR consulting firm that partners with growing organizations to attract, develop, and retain top talent. The company offers a variety of HR services including HR on Demand, Learning & Development, HR Assessment, Policies & Procedures, Outplacement Services, and Payroll Services. As a certified partner with the Predictive Index, Deep End Talent Strategies excels in talent optimization and offers tools like the H2L (Here to Learn) learning management system. This system provides a platform for housing, delivering, and tracking training content, with over 3,200 courses available. Deep End Talent Strategies aims to align employee and leadership development with business goals, offering customized solutions in compensation strategy, employee relations, teambuilding, and succession planning. Their tailored HR solutions are designed to enhance business results and team dynamics, serving both business and nonprofit sectors.

📋 Description

• Manage and grow a book of existing accounts to achieve expansion revenue targets • Identify upsell and cross-sell opportunities through usage data, client feedback, and industry trends • Develop and execute account growth plans for key customers • Present tailored solutions via Zoom to physicians, practice managers, and decision-makers • Drive contract expansions, renewals with upgrades, and multi-location rollouts • Build strong, long-term relationships with key stakeholders across client organizations • Conduct regular business reviews (QBRs) to align on goals, performance, and growth opportunities • Act as a trusted advisor by understanding practice workflows, challenges, and KPIs • Collaborate with Customer Success to ensure high retention and satisfaction • Maintain accurate account records and opportunity tracking in CRM (e.g., HubSpot) • Forecast expansion revenue and provide insights to leadership • Manage deal cycles from discovery through close within existing accounts • Consistently follow up and progress opportunities through the pipeline • Partner with Customer Success, Marketing, and Product teams to identify expansion opportunities • Provide feedback on product adoption, client needs, and competitive insights • Support go-to-market strategies for new features or service offerings

🎯 Requirements

• 3+ years of experience in sales, account management, or customer success (SaaS or healthcare preferred) • Proven track record of meeting or exceeding revenue targets, particularly in upsell/cross-sell roles • Strong virtual selling skills (Zoom demos, presentations, stakeholder management) • Excellent verbal and written communication skills • Experience managing a pipeline and using CRM tools (e.g., HubSpot, Salesforce) • Ability to analyze account data and identify growth opportunities • Comfortable working in a fully remote, fast-paced environment • Experience selling into medical practices, healthcare systems, or health tech platforms, the eyecare industry is a bonus (Preferred) • Familiarity with SaaS metrics (ARR, MRR, churn, expansion revenue) (Preferred) • Experience conducting QBRs or strategic account reviews (Preferred) • Bachelor’s degree in Business, Healthcare Administration, or related field (Preferred)

🏖️ Benefits

• Comprehensive benefits package, including health, dental, and vision insurance • Professional growth and development opportunities • Competitive compensation package, including base salary and uncapped commission. • A collaborative and supportive team environment that values innovation and results.

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