
11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
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11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
• Perform purchasing functions, including issuing purchase orders, invoice creation, pricing verification, payment authorization, and accounting-system entries • Review orders for properly formatted artwork, completeness, accuracy, delivery timelines, and acceptable margin • Work with the manager to determine purchasing needs and requirements for multiple programs • Receive and communicate order information with Customer Service Representatives and Account Executives • Review order data, correct errors, and generate purchase orders for suppliers • Confirm product quality requirements and establish delivery requirements and timelines • Update orders to allocate quantities shipped to customer locations • Maintain up-to-date records of customer interactions, transactions, comments, and complaints • Document order-related activities in various systems • Manage high-volume inbound and outbound emails • Perform ad hoc duties as assigned
• College degree in Marketing, Communications, Business Administration, Supply Chain, or any related field • 1–3 years of experience in Customer Service, Order Management, Purchasing, General Operations, Administrative Support, or a related field • Direct experience handling post-order tracking and shipments is highly preferred • Very proficient in both written and spoken English • Ability to work within US operating hours • Proficient in Microsoft Office and Google Workspace applications • Direct experience handling post-order tracking and shipments • Experience creating, processing, and following up on purchase orders • Experience using order management, CRM, ERP, or similar business systems • Knowledge of purchasing processes, including pricing verification, invoices, payment authorization, and supplier coordination • Experience reviewing order details for accuracy, completeness, delivery requirements, and timelines • Ability to coordinate effectively with suppliers, Customer Service Representatives, Account Executives, and other internal teams • Experience tracking shipped quantities and maintaining accurate order records • Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook • Proficiency in Google Sheets, Gmail, and other Google Workspace applications • Experience managing high-volume inbound and outbound email communication • Experience in the promotional products industry is an advantage • Strong follow-up skills with the ability to manage multiple orders and deadlines simultaneously
• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Government Mandated Benefits Employer Share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth
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🇵🇭 Philippines – Remote
💵 ₱48k - ₱70k / month
💰 $2.1M Seed Round on 2022-03
⏰ Full Time
🟢 Junior
🚫👨🎓 No degree required