Training Specialist

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🕒 May 17

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Delegate CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🎯 Recruiter

🏢 Enterprise

B2B • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

📋 Description

• Deliver high-quality training sessions and ensure smooth coordination of learning programs • Bring a holistic training philosophy to life through clear, engaging, and audience-centered communication • Serve as a trusted advisor to clients by helping identify training needs and broader development opportunities • Design and deliver sessions incorporating adult learning principles, behavioral change techniques, and interactive facilitation methods • Lead compelling, story-driven discussions and workshops on various topics • Be proficient in AI tools and position them within a larger framework of productivity and professional growth • Partner with stakeholders to develop comprehensive training programs and development pathways • Gather and interpret learner feedback to assess skill acquisition and behavioral impact • Maintain an engaging, adaptable, and learner-centered presence in delivery environments • Contribute to the evolution of training content by identifying trends in workplace skills and learning needs • Assist with administrative and reporting responsibilities as needed • Travel to deliver onsite workshops and facilitate in-person development sessions when required

🎯 Requirements

• Bachelor’s degree in Communications, Business, Education, Psychology, Organizational Development, or a related field • 5+ years’ experience in corporate training, professional development, coaching, or adult education • Strong verbal and written English communication skills • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual communication platforms • Demonstrated ability to facilitate both technical and non-technical (professional development) training • Strong written and verbal communication skills, with the ability to engage diverse audiences • Familiarity with adult learning theory, instructional design, or behavior change methodologies preferred • Experience delivering training on topics such as communication, leadership, productivity, or workplace effectiveness strongly preferred • Experience with generative AI tools is highly desired, especially in the context of workflow and productivity enhancement

🏖️ Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Internet stipends upon regularization • HMO Coverage • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth