Sales Manager – Sales Advisor, Online Lease Returns, BDC

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Ernst Dello GmbH & Co. KG

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🛒 Retail

🚗 Transport

🤝 B2B

Retail • Transport • B2B

Ernst Dello GmbH & Co. KG is a German automotive retail and service company that operates a large group of dealerships (DELLO Gruppe) offering new and used vehicles across many brands, leasing and financing options, fleet and B2B vehicle procurement, and aftersales services such as maintenance, repairs, tire and glass service, parts and rentals. The group also includes related offerings like a photovoltaic/energy subsidiary (powernovo) and various customer loyalty and service programs. It emphasizes long-standing regional presence and full-service mobility solutions for private and commercial customers.

📋 Description

• You actively manage our lease returns from online sales • You initiate telephone and digital contact with customers whose leases are ending • You assess customer needs and create tailored follow-up offers • You use specific offer models designed for online sales • You consistently track open offers and follow-up reminders • You organize and document all customer interactions in the system • You advise customers with a strong focus on closing the sale • You transfer suitable customers to branches when more intensive support or a different offer model is appropriate • You work closely with online and branch sales as well as central departments

🎯 Requirements

• Experience in sales, ideally in telephone or digital sales, is an advantage • We also welcome motivated career changers • High self-motivation and excellent self-organization • Enjoyment of fast, clear, and results-oriented sales processes • Confident handling of price-conscious customers who actively compare offers • Consistent and disciplined approach to daily new customer contacts • Good communication skills on the phone and via email, and very good written and spoken German • Digital affinity and confident use of CRM and sales systems • A good sense for when a customer is best served through online sales and when a handover to a branch is more appropriate

🏖️ Benefits

• 100% remote work – Your performance matters, not your location • 30 days' annual leave – Your rest is important to us • Bike leasing – We support mobility on two wheels • Employee discounts – Save on car purchases, in the parts shop, and through other corporate benefits • Strong employee insurance benefits – for you and what matters to you • Employer-funded training opportunities – develop and grow